1. Information on service providers
In accordance with the Register of Public Services, public services in the city are provided by 6 independent city departments and by the offices of akims of 9 settlement and rural districts subordinate to the city akimat.
2. Information on public services
In accordance with the Register of Public Services approved by Order of the Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan dated January 31, 2020 No. 39/NQ, local executive bodies of the Kyzylorda city akimat provide 54 types of public services.
During 2025, a total of 48,197 public services were provided in the city, including:
29,115 services — through the “Electronic Government” web portal;
17,649 services — through the State Corporation “Government for Citizens”;
1,433 services — directly through the offices of independent city departments.
3. Information on the most in-demand public services
In the reporting period, the most in-demand public services were in the field of social protection of the population, as well as architecture and urban planning, namely:
under the service “Issuance and extension of permits to labor immigrants” — 15,015 public services were provided;
under the service “Processing documents to provide persons with disabilities with technical assistive (compensatory) devices” — 3,918 public services were provided;
under the service “Assignment/cancellation of an address to a real estate object” — 2,468 public services were provided.