A single day of reception of citizens was held in Kostanay

The quarterly reception of citizens provides residents of the region with the opportunity to personally communicate with the leadership of the region, including the mayor, his deputies, heads of law enforcement and judicial structures.
Citizens can express their complaints, ask relevant questions and discuss a wide range of problems in one convenient and accessible place from 10 a.m. until the last meeting. This approach ensures accessibility and convenience for citizens, allowing them to choose a convenient time to apply.
It is important to note that the Single Day of Reception of citizens is an initiative that complements the already existing practice of personal meetings of citizens with the akim of the region, Kumar Aksakalov, and his team.
Pre-appointment was also available to everyone, which ensured an organized process of servicing citizens.
The result shows a positive trend: the number of participants in a Single day of reception of citizens is gradually decreasing. This trend suggests that people are actively using this initiative to solve their problems, and therefore the number of visitors is decreasing, as they find answers to their questions. It is important to note that all received questions have been taken under control and will be resolved.
During a Single day, residents addressed not only their personal problems, but also voiced suggestions to the local authorities.
Akim of Kostanay region Kumar Aksakalov emphasizes that the implementation of the instruction of the head of state to improve the quality of interaction between citizens and the state allows, within the framework of the format of a Single day of reception of citizens, to give the opportunity to solve their problems directly and without bureaucracy.