Footnote. The title of the Standard is changed to the text in Kazakh, the text in Russian is not changed in accordance with the order of the Minister of culture and sports of the Republic of Kazakhstan dated 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
Footnote. Standard as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 28.01.2016No. 19(effective from 01.03.2016).
Chapter 1. General provisions
Footnote. Title of Chapter 1 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
Footnote. Paragraph 1 was amended in Kazakh, the text in Russian is not changed in accordance with the order of the Minister of culture and sports of the Republic of Kazakhstan dated 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
Acceptance of the application and issuance of the result of rendering the public service are carried out through the non – profit joint stock company "state Corporation "Government for citizens" (hereinafter-the State Corporation).
Chapter 2. Procedure for rendering public services
Footnote. Title of Chapter 2 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
1) from the moment of submission of the package of documents to the State Corporation – 30 (thirty) calendar days.
When applying to a State Corporation, the date of receipt of documents is not included in the term for rendering the state service.
The service provider submits the result of rendering the state service to the State Corporation one day before the end of the term for rendering the state service;
2) the maximum allowed waiting time for submitting a package of documents is 15 (fifteen) minutes;
3) the maximum allowed service time is 15 (fifteen) minutes.
Footnote. Item 6 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
1) service provider - from Monday to Friday, from 9.00 to 18.30 hours with a lunch break from 13.00 to 14.30 hours, except weekends and holidays, in accordance with the labor legislation of the Republic of Kazakhstan";
2) State Corporation – from Monday to Saturday inclusive, in accordance with the established work schedule from 9.00 to 20.00 without lunch break, except for Sundays and holidays, in accordance with the labor legislation of the Republic of Kazakhstan.
The public service is provided at the choice of the service recipient, in the order of "electronic" queue without accelerated service, it is possible to book an electronic queue through the web portal of "electronic government" www.egov.kz (hereinafter referred to as the portal).
Footnote. Item 8 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
1) to obtain public service on the assignment of sports categories: "Sportsman of the 2nd category", "Sportsman of the 3rd category", " Sportsman
1 Junior category", "Sportsman 2 Junior category", " Sportsman
3 Junior category":
a document certifying the identity of the service recipientand (or) a notarized power of attorney of an individual – when the service recipient's representative applies (for identification);
a petition certified by the signature and seal of the primary sports organization;
copies of the minutes of the regional and (or) urban competition, stamped by the accredited local sports Federation of the sport, in the absence of accredited local sports Federation of the sport, competitions, certified by the seal of the regional Executive body for physical culture and sports, or regional competitions, certified by the seal of the district, municipal Executive bodies on physical culture and sport;
2) to obtain a public service on the assignment (and/or confirmation) of qualification categories: "top-level qualification coach of the second category", " middle-level qualification coach of the second category":
a document certifying the identity of the service recipientand (or) a notarized power of attorney of an individual – when the service recipient's representative applies (for identification);
application form in accordancewith Annex 1to this standard of public service;
a copy of the diploma of professional education;
a copy of the employment record or employment contract with the employer's note on the date and grounds for its termination, or an extract from the employer's acts confirming the emergence and termination of employment relations based on the conclusion and termination of the employment contract, or an archival certificate containing information about the employee's employment;
certificate of training of athletes by a trainer-teacher in the form accordingto Appendix 2to this standard of public service;
copies of competition protocols certified with the seal of an accredited local sports Federation by sport, in the absence of an accredited local sports Federation by sport, certified with the seal of the regional Executive body for physical culture and sport;
3) to obtain a public service on the assignment (and/or confirmation) of qualification categories: "Methodist higher qualification of the second category, methodologist of medium skill level second category":
a document certifying the identity of the service recipientand (or) a notarized power of attorney of an individual – when the service recipient's representative applies (for identification);
application form in accordancewith Annex 1to this standard of public service;
a copy of the diploma of professional education;
a copy of the employment record or employment contract with the employer's note on the date and grounds for its termination, or an extract from the employer's acts confirming the emergence and termination of employment relations based on the conclusion and termination of the employment contract, or an archival certificate containing information about the employee's employment;
4) for receiving a public service on awarding (and/or confirming) the qualification category " instructor-athlete of the highest level of qualification of the second category":
a document certifying the identity of the service recipientand (or) a notarized power of attorney of an individual – when the service recipient's representative applies (for identification);
application form in accordancewith Annex 1to this standard of public service;
a copy of the diploma of education;
a copy of the employment record or employment contract with the employer's note on the date and grounds for its termination, or an extract from the employer's acts confirming the emergence and termination of employment relations based on the conclusion and termination of the employment contract, or an archival certificate containing information about the employee's employment;
the application, stamped by the accredited local sports Federation for the sport of assigning a category, in the absence of a local accredited sports Federation in the sport, with the seal of the organization where the instructor-the athlete listed;
5) to receive a state service on awarding the qualification category " sports judge":
a document certifying the identity of the service recipientand (or) a notarized power of attorney of an individual – when the service recipient's representative applies (for identification);
application form in accordancewith Annex 1to this standard of public service;
certificate of refereeing or copies of competition protocols certifying the officiating of the service recipient.
The услугополучателя, service provider and employee of the State Corporation receives the information of the service recipient's identity document from the relevant state information systems through the e-government gateway.
When accepting documents, an employee of a State Corporation issues a receipt for accepting the relevant documents.
In a State Corporation, ready-made documents are issued on the basis of a receipt, upon presentation of an identity document (or its representative using a notarized power of attorney).
The state Corporation provides storage of the results of rendering the public service for one month, after which it transfers them to the service provider for further storage. If the service recipient applies after one month, upon request of the State Corporation, the service provider sends the completed documents to the State Corporation within one working day for issuance to the service recipient.
Footnote. In the inventory item. 1) paragraph 9 was amended in the text in Kazakh, the text in Russian is not changed in accordance with the order of 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
9-1. The grounds for refusal to provide a public service are:
1) establishing the unreliability of documents submitted by the service recipient for receiving a public service, and (or) data (information) contained therein;
2) non-compliance of the service recipient and (or) the submitted data and information required for rendering the public service with the requirements established by the order Chairman of the Agency of the Republic of Kazakhstan for sports and physical education dated 29 July 2014 № 300 "On approval of Rules of assignment of sports titles, ranks and qualification categories" (registered in the Register of the state registration of regulatory legal acts for No. 9675), andthe order of theacting Minister of culture and sports of the Republic of Kazakhstan of October 28, 2014 № 56 "On approval of Standards and requirements for the assignment of sports titles, ranks and qualification categories" (registered in the Register of the state registration of regulatory legal acts for No. 9902);
3) in respect of the service recipient, there is a court decision (sentence) that has entered into legal force on the prohibition of activities or certain types of activities that require receiving a public service;
4) in respect of the service recipient, there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to receiving a public service.
Footnote. The standard is supplemented by paragraph 9-1 in accordance with the order of the Minister of culture and sports of Kazakhstan from 17.06.2016No. 169(shall be enforced upon expiry of ten calendar days after its first official publication); as amended by order of the Minister of culture and sports of Kazakhstan from 03.07.2017No. 203(shall be enforced upon expiry of twenty one calendar days after its first official publication).
Chapter 3. Procedure for appealing against decisions, actions (inaction) of a service provider, a State Corporation and (or) their employees on the provision of public services
Footnote. Title of Chapter 3 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
The complaint is submitted in writing by mail or electronically to the cases stipulated by the current legislation, or purposely through office of service provider, the relevant local Executive body of oblast, city of Republican significance, the capital or in the form of a video message to the State Corporation, and also through the portal.
Confirmation of acceptance of the complaint is its registration (stamp, incoming number and date of registration) in the office of the service provider or the relevant local Executive body of the region, city of Republican significance, the capital. During a personal visit or when applying via video message, the service recipient is issued a coupon indicating the date and time of reception and the number of the incoming document, indicating the last name, first name, patronymic (if any) of the person who accepted the complaint.
In the complaint:
1) a natural person-specify his last name, first name, patronymic (if available), individual identification number( if available), postal address and signature;
2) a legal entity – its name, postal address, business identification number, outgoing number and date.
In case of incorrect service by an employee of a State Corporation, the complaint is sent to the management of the branch, Department of the State Corporation at the addresses and phone numbers indicated on the Internet resource: www.gov4c.kz.
Confirmation of the acceptance of a complaint in a State Corporation, whether received on purpose or by mail, is its registration (the stamp, incoming number and date of registration are put on the second copy of the complaint or the cover letter to the complaint).
The complaint of the service recipientreceived by the service provider or the relevant local Executive body of the region, city of Republican significance, capital or State Corporation is subject to consideration within 5 (five) working days from the date of its registration.
Motivated answer about results of consideration of the complaint is sent to the applicant by post or can get it in the office of the service provider, the relevant local Executive body of oblast, city of Republican significance, the capital or the State Corporation.
In the case of an electronic request through the portal, the service recipient has access to information about the request from the "personal account", which is updated during processing (notes on delivery, registration, execution, response to review or refusal to review).
In case of disagreement with the results of the rendered public service, the service recipient may file a complaint with the authorized body for assessment and control of the quality of public services.
The complaint of the service recipientreceived by the authorized body for assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.
Footnote. Item 11 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
Chapter 4. Other requirements, taking into account the specifics of the provision of public services, including those provided through a State Corporation
Footnote. Title of Chapter 4 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 25.12.2018 No. 375(effective after ten calendar days from the date of its first official publication).
Footnote. Paragraph 13 of the order of the Minister of culture and sports of the Republic of Kazakhstan dated 03.07.2017No. 203(entered into force on the expiration of twenty-one calendar days after the date of its first official publication).
Footnote. Paragraph 16 of the order of the Minister of culture and sports of the Republic of Kazakhstan dated 03.07.2017No. 203(entered into force on the expiration of twenty-one calendar days after the date of its first official publication).
Footnote. Paragraph 17 of the order of the Minister of culture and sports of the Republic of Kazakhstan dated 03.07.2017No. 203(entered into force on the expiration of twenty-one calendar days after the date of its first official publication).