Standard of the state service " registration of death, including making changes, additions and corrections to civil status records"

Appendix 25
to the Rules for organizing
state registration
of civil status acts, making changes,
restoring, and canceling
civil status records

 Standard of the state service
"registration of death, including amendments, additions and corrections to civil status records"

1

 Name of the service provider

M & E of Nur-Sultan, Almaty and Shymkent, districts and cities of regional significance (hereinafter-the service provider)

2

 Methods of providing public services (access channels)

1) through the service provider;
2) m & E of districts in the city, cities of district significance, mayors of settlements, villages, rural districts;
3) State Corporation;
4) through the portal.

3

Term of rendering of the state service

The period of registration of death 1 (one) working day;
changes, additions and corrections to the record of civil status act - 5 (five) working days;
in the absence of IP registry office records the service period shall be extended for not more than 15 (fifteen) calendar days from notification of the applicant within 3 (three) calendar days (in case of extension of period for consideration of applications received through State Corporation the result of rendering the state service, is sent by the service provider in the State Corporation);
when submitting through the portal – notification on the confirmation of acceptance of application and assignment of the date of issuance of the certificate of death withinand 1 (one) working day shall be sent to the personal Cabinet;
The maximum allowed waiting time for submitting a package of documents is 20 (twenty) minutes.
The maximum allowed service time for the service recipient is 20 (twenty) minutes.

4

Form оказания of public service provision

Electronic/paper

version 5

The result оказания of public service provision

1) a certificate or certificate of death, a repeated death certificate with amendments, additions and corrections;
2) a reasoned response on refusal to provide a public service.
Form of providing the result of rendering public services: paper, electronic when a death certificate is sent, a reasoned refusal when submitting an application through the portal.

6

The amount of payment collected from the service recipient when providing a public service, and the methods of its collection in cases provided for by the legislation of the Republic of Kazakhstan

1) the state registration of death is provided free of charge;
They are exempt from paying the state fee for registration of civil status acts upon presentation of supporting documents:
1) physical persons – for issuing to them the witnessof STV PRand the alteration, addition, restoration and correction of records of civil status in connection with errors made during registration of acts of civil status;
2) physical persons – for issuing to them repeat or replacement of previously issued certificates on death of relatives;

7

Schedule of work

1) the service provider – Monday through Friday from 09.00 to 17.30 PM, lunch break from 13.00 to 14.30 o'clock, except days off and holidays.
 Public service is provided on a first-come, first – served basis, without prior appointment and accelerated service;
2) State Corporation-from Monday to Saturday inclusive, in accordance with the established work schedule from 9-00 to 20-00 hours without lunch break, except for Sundays and public holidays, in accordance with labor legislation.
Reception in the order of "electronic" turn, without the accelerated service, possible booking in the electronic queue through the portal;
3) the portal – around the clock, except for maintenance related repairs (with the appeal of the applicant after the end of working hours, weekends and public holidays, reception of statements and issue of result of rendering of the state service is carried out the next working day).

8

The list of documents necessary for rendering of the state service

1) application for state registration of death form in accordance with Annex 26 to the Regulations;
2) information about the document of the established form of the death issued by the medical institution;
3) the identity card of the deceased (if available, in the absence of identity documents of the deceased in a statement to provide reasons);
4) notarized power of attorney in case of representative of the applicant;
5) in the case of registration of death based on the decision of the court - information about the entered into force court decision establishing the fact of death or declaring a person as deceased;
6) military card of the deceased (if any);
7) if necessary (if the last name and (or) a patronymic of service recipient a document confirming close kinship.
List of necessary documents for making changes, additions and corrections to the death certificate:
1) application on making amendments, corrections and additions in the form of Annex 24 to the Rules;
2) the document proving the identity (for identification);
3) the original certificate of state registration of civil status, which is to be exchanged in connection with the amendments, additions and corrections to the record of civil status, in case of loss of the original certificate to indicate that it is lost and information on registration of civil status;
4) a document confirming the grounds for making changes, additions and corrections to the record of civil status act;
5) a notarized power of attorney in case of representative of the applicant.
When accessing the portal:
1) the electronic statement, certified by EDS of service recipient or certifying one-time password, in case of registration and connection of the subscriber number of the applicantprovided by the cellular operator, to the account of the portal;
2) data on the document proving the identity and military cards of the deceased (if available for the original registering authority, in the absence of the identity of the deceased, the statement should include reasons);
3) if necessary, an electronic copy of the document confirming kinship.

9

The grounds for refusal in providing the state service, established by the legislation of the Republic of Kazakhstan

1) establishing authenticity of documents submitted by a service recipient to obtain public service, and (or) data (information) contained in them;
2) the mismatch of the applicant and (or) submissions, data and information necessary for rendering public services the requirements of the Code of the Republic of Kazakhstan "On marriage (matrimony) and family", the Laws of the Republic of Kazakhstan "On identity documents" and "About national registers of identification numbers".
The laws of the Republic of Kazakhstan may establish other grounds for refusal to provide public services.

10

Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form and through a State Corporation

Service recipientswho have a complete or partial loss of the ability or ability to perform self-service, move independently, Orient themselves in accordance with the procedure established by law, receive documents for the provision of public services is made by an employee of the State Corporation with departure at the place of residence by applying through a Single contact center 1414, 8 800 080777.
The service recipient has the opportunity to receive the state service in electronic form through the portal, subject to the availability of EDS.
The service recipient can obtain information about the procedure and status of public service provision in remote access mode through the portal's "personal account", the service provider's reference services, as well as a Single contact center "1414", 8-800-080-7777.

Appendix 26
to the Rules for organizing
state registration
of civil status acts, making changes,
restoring, canceling
civil status records

Form

B____________________________
(name of the registering
authority)
from___________________________
(name, patronymic (if specified
in documents, certifying
identity)
_____________________________
the name of the applicants)
living at the following address:
_____________________________
the number of bodies. _______________________
UD. land W № _______________
(number, issued by whom and when выдан)
IIN_________________________