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Appendix 27
to the Rules for organizing
state registration
of civil status acts, making changes,
restoring, and canceling
civil status records
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Standard of the state service
"Restoration of civil status records"
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1
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Service provider's name
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Local Executive bodies (hereinafter - MIO) of Nur-Sultan, Almaty and Shymkent, districts and cities of regional significance
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2
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Methods of providing public services (access channels)
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1) through the service provider;
2) m & E of districts in the city, cities of district significance, mayors of settlements, villages, rural districts;
3) State Corporation;
4) through the portal.
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3
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Term of rendering of the state service
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The visa processing time - 3 (three) working days;
in the absence of IP registry office vital records are the basis for restoring a civil status act the service period, shall be extended for not more than 15 (fifteen) calendar days, notifying the applicant within 3 (three) calendar days (in case of extension of period for consideration of applications received through State Corporation the result of rendering the state service, shall be sent by the provider to the State Corporation);
when submitting through the portal – notification on the confirmation of acceptance of application and assignment of the date of issuance of the certificate of state registration of civil status within 1 (one) working day shall be sent to the personal Cabinet;
The maximum allowed waiting time for submitting a package of documents is 20 (twenty) minutes.
The maximum allowed service time for the service recipient is 20 (twenty) minutes.
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4
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Form of public service provision
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Electronic /paper
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version 5
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The result of rendering the state service
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1) certificate or certificate of state registration of an act of civil status;
2) reasoned response on refusal to provide a public service
Form of providing the result of providing a public service: paper, electronic when the certificate of state registration of an act of civil status is sent or a reasoned refusal when submitting an application through the portal.
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6
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The amount of payment collected from the service recipient when providing a public service, and the methods of its collection in cases provided for by the legislation of the Republic of Kazakhstan
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Restoration is free of charge;
for issuing certificates in connection with the restoration of civil registration - 0.5 MCI;
They are exempt from paying the state fee for registration of civil status acts upon presentation of supporting documents:
1) participants and invalids of the great Patriotic war and persons equated on privileges and guarantees, persons awarded orders and medals of the former Union of SSR for selfless labor and flawless military service in the rear during the great Patriotic war, persons who worked (served) not less than six months from 22 June 1941 through 9 may 1945 and not awarded with orders and medals of the former Union of SSR for selfless labor and flawless military service in the rear during the great Patriotic war, the disabled, and also one of the parents of a disabled from childhood, a disabled child, guardians (Trustees), the state organization for the registration and issuing of repeat certificates on birth;
2) natural persons – for issuing to them of certificates upon change, addition, restoration and correction of records of civil status in connection with errors made during registration of acts of civil status.
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7
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work Schedule
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1) service provider - from Monday to Friday inclusive from 09.00 to 17.30 hours, break from 13.00 to 14.30 hours, except weekends and holidays.
Public service is provided on a first-come, first – served basis, without prior appointment and accelerated service;
2) State Corporation-from Monday to Saturday inclusive, in accordance with the established work schedule from 9-00 to 20-00 hours without lunch break, except for Sundays and public holidays, in accordance with labor legislation.
Reception in the order of "electronic" turn, without the accelerated service, possible booking in the electronic queue through the portal;
3) the portal – around the clock, except for the technical breaks related to the maintenance works (at the address of the service recipient after the end of working hours, weekends and public holidays, reception of statements and issue of result of rendering of the state service is carried out the next working day).
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8
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The list of documents necessary for rendering public services
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1) the application for restoration of Assembly records (hereinafter - the application) in the form of Annex 28, 30 Rules;
2) the document proving the identity (for identification);
3) autobiography, detailing data of the applicant and his close relatives (parents, children, siblings);
4) copy of labour book or other documents according to the Labor Code of the RK confirming labor activity if the applicant is a student certificate from the school stating the date and place of birth (if available);
5) copy of military ID, if the service recipient is liable (if any);
6) two photographs of the applicant size 3*4 cm;
7) a document confirming payment in the budget of the state fee or a copy of the document that is the basis for granting tax incentives.
Additionally, copies of civil registration certificates issued outside the Republic of Kazakhstan are submitted:
8) certificate on conclusion of marriage (matrimony), if married (a marriage);
9) birth certificates of children, if any;
10) document certifying the identity of the parents (for identification) either a death certificate of parents certificate of marriage of parents (if available);
11) a notarized power of attorney, if requested by a representative of the service recipient;
12) a copy of the pension certificate, if the service recipient is a pensioner.
When rendering a public service on the basis of a court decision that has entered into legal force, the service recipient shall provide:
1) the application for restoration of Assembly records on the basis of a court decision in accordance with Annex 26 to the Regulations;
2) identity card of the applicant (for identification);
3) information on the court's decision to restore the record, which entered into force specifying the time and place of state registration.
Persons who have returned to their historical homeland are additionally provided with documents issued by the internal Affairs bodies on legal entry into the Republic of Kazakhstan and their application for citizenship of the Republic of Kazakhstan.
In order to restore civil status records, the service recipient submits documents confirming the information required for restoring civil status records (a certificate from the place of work or study, educational documents, certificates from the state archives).
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9
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The grounds for refusal in providing the state service, established by the legislation of the Republic of Kazakhstan
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1) establishing authenticity of documents submitted by a service recipient to obtain public service, and (or) data (information) contained in them;
2) the mismatch of the applicant and (or) submissions, data and information necessary for rendering public services the requirements of the Code of the Republic of Kazakhstan "On marriage (matrimony) and family", the Laws of the Republic of Kazakhstan "On identity documents" and "About national registers of identification numbers".
The laws of the Republic of Kazakhstan may establish other grounds for refusal to provide public services.
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10
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Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form and through a State Corporation
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Service recipients who have a complete or partial loss of the ability or ability to perform self-service, move independently, Orient themselves in accordance with the procedure established by law, receive documents for the provision of public services is made by an employee of the State Corporation with departure at the place of residence by applying through a Single contact center 1414, 8 800 080 777.
The service recipient has the opportunity to receive the state service in electronic form through the portal, subject to the availability of EDS.
The service recipient can obtain information about the procedure and status of public service provision in remote access mode through the portal's "personal account", the service provider's reference services, as well as the Single contact center "1414", 8-800-080-7777.
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