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Annex 15 to order No. 279 of the Minister of health and social development of the Republic of Kazakhstan dated April 28, 2015 |
Footnote. Upper right corner of the Appendix as amended by the order of the Minister of labor and social protection of population of the Republic of Kazakhstan dated 25.12.2017No. 446(effective from 01.01.2018).
Standard of public service
" Designation of state targeted social assistance"
Footnote. Standard as amended by the order of the Minister of labor and social protection of population of the Republic of Kazakhstan dated 25.12.2017No. 446(effective from 01.01.2018).
Chapter 1. General provisions
Acceptance of the application and issuance of the result of rendering the public service are carried out via:
1) the employment Center of the population (hereinafter-the Center);
2) the mayor of a settlement, village, rural district (hereinafter – the mayor of the rural district) – in the absence of a Center at the place of residence.
Footnote. Item 3 as amended by the order of the Minister of labor and social protection of population of the Republic of Kazakhstan dated 06.11.2019 No. 594(entered into force on the expiration of ten calendar days after the date of its first official publication).
Chapter 2. Procedure for rendering public services
1) when applying to the Center - from the day of registration of the package of documents by the Center – 11 (eleven) working days;
from the date of submission of the package of documents to the mayor of the rural district – 14 (fourteen) working days.
If a request is made to state bodies or organizations, the term for forming a package of documents is extended for up to 30 (thirty) calendar days, with written notification of the applicant within two working days from the date of making the request to the relevant state bodies and (or) organizations;
2) the maximum allowed waiting time for submitting a package of documents at the Center, akim of the rural district – 30 minutes;
3) the maximum allowed service time for the Center, the mayor of the rural district – 30 minutes.
Footnote. Item 4 as amended by the order of the Minister of labor and social protection of population of the Republic of Kazakhstan dated 06.11.2019 No. 594(entered into force on the expiration of ten calendar days after the date of its first official publication).
Form of providing the result of rendering a public service: paper.
1) the Center - from 08.30, 9.00 hours to 18.00, 18.30 hours with a lunch break from 12.30, 13.00 hours to 14.00, 14.30 hours according toThe labour code Republic of Kazakhstan;
2) akim of the rural district – from Monday to Friday inclusive from 9.00 to 18.00 hours, with a lunch break from 13.00 to 14.00 hours, except weekends and holidays according to the lawThe labour code Republic of Kazakhstan.
Reception of the application and issuance of the result of rendering the state service from 9.00 to 17.30 hours with a lunch break from 13.00 to 14.30 hours.
The state service is provided on a first-come, first-served basis, with no prior appointment or accelerated service.
Footnote. Item 8 as amended by the order of the Minister of labor and social protection of population of the Republic of Kazakhstan dated 15.04.2019 No. 186(entered into force on the expiration of ten calendar days after the date of its first official publication).
Able-bodied family members are involved in active measures to promote employment provide the application for registration as a job-seeker, in the form according toAnnex 3to the standard of the state service "Registration of job-seekers", approved by order of the Minister of health and social development of the Republic of Kazakhstan from April 28, 2015 No. 279 (registered in the Register of the state registration of regulatory legal acts for No. 11342).
On behalf of a person who has not reached the age of sixteen, a written application in any form from one of the parents or his legal representatives for consent to work is submitted.
УслугодательWhen accepting an application, the service provider forms requests to the relevant information systems of state bodies and organizations (hereinafter referred to as information systems) through the e-government gateway to obtain the following information:
1) удостоверяющихidentity documents of the applicant;
2) about the status of the oralman;
3) registration of a permanent or temporary place of residence for each family member;
4) about Bank details in the authorized organization for issuing allowances;
5) on establishing a disability;
6) on registration of birth (death) of a child (for all children) - for registrations made in the territory of the Republic of Kazakhstan after August 13, 2007;
7) on the establishment of guardianship (guardianship);
8) on adoption);
9) on registration of conclusion (termination) of marriage, according to registrations made in the territory of the Republic of Kazakhstan after June 1, 2008;
10) on the fact of studying in an educational institution - if dependents aged from eighteen to twenty-three years are full-time students;
11) on income (wages, social payments, income from entrepreneurial activities);
12) about the status of an individual entrepreneur;
13) whether the applicant and his family members have received, paid or applied for targeted social assistance;
14) about the existence of a personal subsidiary farm;
15) on labor activity (if available), for able-bodied family members involved in active employment promotion measures;
16) on education, qualification, availability of special knowledge or professional training (if any) for able-bodied family members involved in active employment promotion measures;
17) about child support or the availability of debt;
18) on the presence in places of deprivation of liberty or compulsory treatment of the applicant's family members.
If there is no information in the information systems, the mayor or the Center issues a written request to the relevant state body and (or) organization.
The applicant is entitled to submit the above-mentioned documents in hard copy.
When applying, the applicant is issued from the city Center, akim rural district – tear-off card statements showing the date of registration and date of receipt of the state service, a surname and initials of the person who accepted the documents.
Footnote. Item 9 as amended by the order of the Minister of labor and social protection of population of the Republic of Kazakhstan dated 15.04.2019 No. 186(entered into force on the expiration of ten calendar days after the date of its first official publication).
1) individuals (families) with an average per capita income exceeding the poverty line established in the regions, cities of Republican significance, the capital;
2) able-bodied family members who refused to participate in the employment measures, with the exception of minor children, including children enrolled in full-time education in the organizations of secondary, technical and vocational, post-secondary, higher and (or) post-graduate education after they reach adulthood to the time of completion of educational institutions (not longer than until reaching twenty-three age), persons caring for a child in the age up to seven years, a disabled child, disabled of the first or second group, the elderly, in need of constant care and assistance, as well as persons with diseases which may specify the period of temporary disability more than two months;
3) persons (families) who knowingly provided false information for the purpose of providing targeted social assistance.
Footnote. Item 10 as amended by the order of the Minister of labor and social protection of population of the Republic of Kazakhstan dated 15.04.2019 No. 186(entered into force on the expiration of ten calendar days after the date of its first official publication).
Chapter 3. Procedure for appealing against decisions, actions (inaction) of the service provider and (or) its officials, the Center and (or) its employees on the provision of public services
The complaint is submitted in writing by mail or on purpose through the service provider's office.
Confirmation of acceptance of the complaint is its registration (stamp, incoming number and date) in the office of the service provider, indicating the surname and initials of the person who accepted the complaint, the time and place of receipt of a response to the complaint.
In case of incorrect service by a Center employee, the complaint is submitted to the head of the Center.
Confirmation of acceptance of a complaint in the center's office, whether received on purpose or by mail, is its registration (the stamp, incoming number and date of registration are put on the second copy of the complaint or in the cover letter to the complaint).
The complaint of the service recipientreceived by the service provider, the Ministry, Center or akim of the rural district is subject to consideration within 5 (five) working days from the date of its registration. A reasoned response on the results of consideration of the complaint is sent to the service recipient by mail or issued on purpose in the office of the service provider or Center.
In case of disagreement with the results of the rendered public service, the service recipient submits a complaint to the authorized body for assessment and control of the quality of public services.
The complaint of the service recipientreceived by the authorized body for assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.
In disagreement cases with results of the rendered state service the applicant goes to court in accordance with legislation of the Republic of Kazakhstan.
Chapter 4. Other requirements, taking into account the specifics of public service provision
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Appendix 1 |
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Form |
Footnote. Appendix 1 as amended by the order of the Minister of labor and social protection of population of the Republic of Kazakhstan dated 15.04.2019 No. 186(entered into force on the expiration of ten calendar days after the date of its first official publication).
Application for assignment of state targeted social assistance
In the center of employment of the population _________________________________________________
(community, district, region)
from ____________________________________________________________________________
(surname, name, patronymic (if any) of the applicant)
residing at _________________________________________________________
(town, district)
____________________________________________________________________________ (street, no houses and apartments, telephone)
individual identification number ________________________________________
an identity document:
the document __________________________
No. document/lot ___________ date of issue _________ issued by __________
Bank details:
Name of the Bank___________________________________________________
Bank account № ___________________________________________________
Account type: current ___________________________________________________
Please assign me (my family) consisting of _ _ _ people, targeted social assistance in the form of:
(tick this box)
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unconditional cash assistance |
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conditional cash assistance (one-time/monthly) (please underline) |
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and also send me and (or) able-bodied members of my family to participate in active measures to promote employment.
At the same time, I ask you to consider providing me and my family with social adaptation measures.
My family is as follows:
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Information about the applicant and family members registered at the same address: |
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№ Individual identification number |
Surname, first name, patronymic (if any) |
Date of birth |
The relationship |
Status (working, retired, retired by age, disabled, unemployed, on parental leave, housewife, student, schoolchild, preschool) |
Place of work and position for employees, place of study for students currently, for preschool children preschool organization |
Education for persons over 15 years of age (diploma specialty) |
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Information about family members registered at another address*: |
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Note:
* indicate family members who live together, maintain a common household and are registered at the place of residence within the same locality.
My family's income in the _ _ quarter of 20 _ is as follows:
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Surname, first name, patronymic (if any) of family members |
Place of work and study |
Documented revenue amounts |
Other declared income |
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On remuneration of labor |
Pensions, allowances and other payments |
Alimony |
from business activities of other types of activity |
Other types of income |
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About running a personal subsidiary farm:
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An object of personal subsidiary economy |
Unit of measurement |
The number |
Age (for livestock, poultry) |
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Cottage |
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Kitchen garden |
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Land plot, including a household plot |
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Conditional land share |
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Property share (year of issue) |
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Livestock, poultry: |
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cattle: cows, bulls |
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mares, stallions |
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camels, camels |
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sheep, goats |
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chickens, ducks, geese |
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pigs |
I consent to the collection and processing of my personal data, a twenty-digit current account number (IBAN code), and to the use of information constituting a Legally protected secret contained in the information systems necessary for the assignment of targeted social assistance.
I hereby consent to the use of information about my family members (including me) (income, education, place of residence, marital status) to determine eligibility for targeted social assistance, as well as to verify, align and update relevant information in the information systems of government agencies.
I amн(informed that the information I provide is confidential and will be used exclusively for the implementation of social programs.
If there are any changes in the data I have provided, I will notify you about them within ten working days.
н(A warning about liability for providing false information and false (forged) documents.
Notifies that it is possibleн(to open a separate Bank account for crediting benefits and / or social payments paid from the state budget and / or the State social insurance Fund, as well as that the money held in such an account is not subject to foreclosure by third parties.
Contact details of the applicant:
phone _____________ mobile ______________ E-mAil ____________
"___" ____________ 20 ____ year ________________________
(date) (signature of applicant)
For official marks of the employment center of the population
Documents accepted "___" ___________ 20__ years
________________________________________________________________________
(Surname, first name, patronymic (if any), position, signature of the person who
accepted the documents)
_ _ _ _ _ Applicant's (family's) registration number)
The application with the attached documents was submitted to the precinct election Commission:
"___" ___________ 20__ year
______________________________________________________________________________
(Surname, name, patronymic (if available) and signature of person sending documents)
The statement and attached documents accepted by the precinct election Commission
"___" ___________ 20__ year
_______________________________________________________________________________
(Surname, name, patronymic (if available) and signature of the member of the district Commission,
took documents)
The application with the attached documents was received from the precinct election Commission:
"___" ___________ 20__ year
________________________________________________________________________________
(Surname, name, patronymic (if available) and signature of person sending documents)
Date of reception of documents of the applicant from the akim of city of district significance, settlement, village,
rural district Centre of employment population
"___" ___________ 20__ year
________________________________________________________________________________
(Surname, name, patronymic (if available), position, signature of person sending documents)
________________________________________________________________________________
(Surname, name, patronymic (if available), position, signature of the person accepted the documents)
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
(the cut-off line for a detachable coupon)
Предупрежден(A warning about liability for providing false information and
false (forged) documents.
The statement the citizen isa(Ki) _______________ attached documents in the amount of
____ pieces, with the registration number of the family ____________________________ accepted "___" _____________ 20__ year
_______________________________________________________________________________
Surname, name, patronymic (if available), position, signature of the person
who received documents
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Appendix 2 |
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Form |
Information about the existence of a personal subsidiary farm
Footnote. Appendix 2 was deleted by the order of the Minister of labor and social protection of population of the Republic of Kazakhstan dated 15.04.2019 No. 186(entered into force on the expiration of ten calendar days after the date of its first official publication).