State service standard " Registration of marriage (matrimony), including amendments, additions and corrections to civil status records"

Appendix 2
to the order of the Minister of justice
Of the Republic of Kazakhstan
dated April 17, 2015 No. 219

State service standard
" Registration of marriage (matrimony), including
amendments, additions and corrections to
civil status records"

Chapter 1. General provisions

      Footnote. Title of Chapter 1 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 05.12.2018# 1576(effective ten calendar days after the date of its first official publication).

  1. the State service "Registration of marriage (matrimony), including the introduction of amendments, additions and corrections to the civil status records" (hereinafter referred to as the state service).
  2. the Standard of public service has been developed by the Ministry of justice of the Republic of Kazakhstan (hereinafter – the Ministry).
  3. State service appears local Executive bodies (hereinafter - LEB) cities of Nur-Sultan, Almaty and Shymkent, districts and cities of regional value (further – the service provider).

      Acceptance of the application and issuance of the result of rendering the public service is carried out on an alternative basis via:

      1) m & E departments of the cities of Nur-Sultan, Almaty and Shymkent, districts and cities of regional significance, districts in the city, cities of district significance, akims of settlements, villages, rural districts;

      2) e-government web portal www.egov.kz (hereinafter referred to as the portal).

      Footnote. Item 3 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 22.07.2019No. 393(effective ten calendar days after the date of its first official publication).

  1. Reception of statements and issue of result of rendering of the state service is carried out on an alternative basis through:

      1) m & E departments of Astana and Almaty cities, districts and cities of regional significance, districts in the city, cities of district significance, mayors of settlements, villages, rural districts;

      2)"e-government web portal www.egov.kz.

      (hereinafter referred to as the portal).

Chapter 2. Procedure for rendering public services

      Footnote. Title of Chapter 2 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 05.12.2018# 1576(effective ten calendar days after the date of its first official publication).

  1. Terms of public service provision:

      1) from the moment of submitting the package of documents to the service provider:

      registration of marriage (matrimony) is made after a month from the date of submission of the application to the service provider by those wishing to marry (matrimony) (the day of reception is not included in the term of rendering the state service);

      at the joint request of the persons entering into marriage (matrimony), if there are valid reasons (pregnancy, the birth of the child, direct threat of life of one of the parties, and other special circumstances), confirmed by respective documents (the certificate of the medical qualifying Commission of the pregnancy, proof of condition, proof of other special circumstances), the service provider at the place of state registration of conclusion of marriage (matrimony) shall appoint the conclusion of marriage (matrimony) before the end of the month or increase this term, but not more than a month on the basis of a written application service providers;

      if there are special circumstances (pregnancy, birth of a child, immediate danger to the life of one of the parties, and other special circumstances), the state registration of marriage (matrimony) at the request of persons entering into marriage (matrimony) is made on the daystatementswith mandatory indication of the reason and supporting documents;

      the duration of the ceremony of registration of marriage (matrimony) does not exceed more than 20 (twenty) minutes;

      statement on amendments, additions and corrections to the record of civil status act 7 (seven) working days (day of reception does not enter in time rendering the state service), if necessary request to other government agencies, the service period shall be extended for not more than 30 (thirty) calendar days from notification of the applicant within 3 (three) calendar days;

      on the portal - receiving a notification of the appointment of the date of registration of marriage (matrimony) – 1 (one) working day;

      2) the maximum allowed waiting time for the service recipient to deliver the package of documents is 20 (twenty) minutes;

      3) the maximum allowable service time of the service recipient is 20 (twenty) minutes.

      Footnote. Item 5 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017# 766(effective ten calendar days after the date of its first official publication).

  1. Form of public service provision: electronic/paper.

      Footnote. Paragraph 5 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017# 766(effective ten calendar days after the date of its first official publication).

  1. The result of rendering the state service:

      the certificate on the state registration of conclusion of marriage (matrimony) and the re-certificate of conclusion of marriage (matrimony) with the changes, additions and corrections or the motivated answer about refusal in providing the state service on the paper carrier upon presentation of the identity document, in cases and on grounds stipulated by the, paragraph 10of this standard of the state service.

      On the portal "private office" of the applicant shall be notified of the acceptance of electronic statements and appointment of the state registration of conclusion of marriage (matrimony) in the form of electronic document certified by electronic digital signature (hereinafter – EDS) of the authorized person of the service provider or the motivated answer about refusal in providing the state service in electronic form in cases and on grounds stipulated by the, paragraph 10of this standard of the state service.

      Form of providing the result of rendering a public service: paper.

      Footnote. Item 6 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 30.09.2016# 821(effective ten calendar days after the date of its first official publication).

  1. the Public service is provided for a fee to individuals (hereinafter referred to as the service recipient).

      For registration of marriage, a state fee of 1 (one) monthly calculation index (hereinafter – MCI) is charged.

      A state fee of 0.5 MCI is charged for issuing a certificate in connection with changing, supplementing, correcting and restoring the record of the marriage certificate.

      The amount of the state duty is calculated at rates in accordance witharticle 612of the Code of the Republic of Kazakhstan dated December 25, 2017 "On taxes and other obligatory payments to the budget (Tax code)" and is credited at the place where legally significant acts and (or) issuing documents by the authorised state bodies or officials.

      The state fee is paid through banking institutions, which issue a payment document confirming the amount and date of payment.

      When submitting an electronic request for the provision of a public service through the portal, payment is made through the payment gateway of the "electronic government" (hereinafter – PSHEP).

      Footnote. Item 7 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 12.04.2019# 191(effective ten calendar days after the date of its first official publication).

  1. Schedule:

      1) service provider - from Monday to Friday inclusive, exceptoutputandpublic holidays, according to the labor legislation of the Republic of Kazakhstan.

      Receiving an application and issuing the result of rendering a public service from the service provider – from Monday to Friday inclusive from 09.00 to 17.30 hours, a break from 13.00 to 14.30 hours, except weekends and holidays, in accordance with the labor legislation of the Republic of Kazakhstan.

      The state service is provided on a first-come, first-served basis, without prior appointment and accelerated service;

      2) portal-round-the-clock, except for technical breaks related to the repair works (when the service recipient applies after the end of working hours, on weekends and holidays according to the labor legislation of the Republic of Kazakhstan, the application is accepted and the result of rendering public services is issued on the following working day).

  1. List of necessary documents for registration of marriage (matrimony) when the service recipient addresses the service provider:

      1) application for marriage (matrimony) (hereinafter referred to as the application) into Annex 1to this public service standard;

      2)documentcertifying the identity of service recipients (for identification purposes);

      3) document confirming payment of the state duty to the budget;

      foreigners must submit the:

      4) certificate of marital legal capacity;

      5) a foreigner permanently residing in the Republic of Kazakhstan presentsresidence permitfor a foreigner in the Republic of Kazakhstan. A foreigner temporarily staying in the Republic of Kazakhstan presents a document issued by the internal Affairs body of the Republic of Kazakhstan, allowing temporary residence in the Republic of Kazakhstan. A stateless person permanently residing in the Republic of Kazakhstan presentscertificateof a stateless person with a mark of the internal Affairs bodies of the Republic of Kazakhstan on registration at the place of residence. A stateless person temporarily staying in the Republic of Kazakhstan shall present an identity document issued by the competent authorities of his country of residence and registered with the internal Affairs bodies of the Republic of Kazakhstan.

      Along with the presentation of identity documents, a notarized translation of their text in the state or Russian language is provided.

      6) if necessary, a marriage license (matrimony) from the competent authority of the state of which he is a national.

      If necessary, reduce or extend the period of registration of marriage (matrimony) is established by the legislation of the Republic of Kazakhstan to additionally submit a document confirming the grounds for reducing or extending the period: the certificate of the medical qualifying Commission of the pregnancy, proof of condition, proof of other special circumstances.

      If it is necessary to reduce the marriage (matrimonial) age established by the legislation of the Republic of Kazakhstan, additional information is provided:

      1) application for reducing the marriage (marital) age in accordanceto Annex 2to this public service standard;

      2) documents confirming the need to reduce the established marriage age: certificate of the medical qualification Commission on pregnancy or copies of birth certificates and on establishing the paternity of a common child (original for identification, except for certificates of children registered after 2008 in the territory of the Republic of Kazakhstan);

      3) documents confirming the powers of legal representatives.

      If there are previous marriages (spousal relationships), supporting documents are provided for data verification.

      The service provider verifies the authenticity of the original documents with the information provided from the state information systems of state bodies, and then returns the originals to the service recipient.

      On the portal (for primary registration of marriage of citizens of the Republic of Kazakhstan):

      1) an electronic application, certified by the service recipients 'EDS or certified by a one-time password, in case of registration and connection of the service recipients' subscriber number provided by the mobile operator to the portal account of both persons entering into marriage.

      Documents that are issued or certified by a competent institution of a foreign state or a specially authorized person, within its competence and in accordance with the established form, sealed with the foreign state's stamp, are accepted only after passing the procedure of special certification (legalization or apostille).

      When you receive the necessary documents for receiving the state service the applicant is issued a tear-off coupon on the submission of relevant documents.

      Footnote. Item 9 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017# 766(effective ten calendar days after the date of its first official publication).

  1. Grounds for refusal to register the conclusion of marriage (matrimony) in the event of filing an application:

      1) between persons of the same sex;

      2) of which at least one person is already in another registered marriage (matrimony);

      3) between close relatives;

      4) between adoptive parents and adopted children, children of adoptive parents and adopted children;

      5) between persons, at least one of whom is recognized as legally incapable due to mental illness or dementia by a court decision that has entered into force;

      6) through a representative;

      7) if it is established that deliberately false information has been provided;

      8) if the registering authority has established the facts of concealment of circumstances preventing marriage (matrimony), or the communication of false information during the registration of civil status acts.

      9) when establishing the unreliability of documents submitted by the service recipient for receiving a public service, and (or) data (information) contained therein;

      10) non-compliance of the service recipient and /or submitted materials, data and information required for the provision of a public serviceCode The law of the Republic of Kazakhstan "on marriage (matrimony) and family", the Law of the Republic of Kazakhstan "About identity documents" and "About national registries of identification numbers",of the order Of the Ministry of justice of the Republic of Kazakhstan dated February 25, 2015 No. 112 "on approval of the Rules for organizing state registration of civil status acts, making changes, restoring, canceling civil status records" (registered in the Register of state registration of normative legal acts No. 10764).

      11) in the event of a negative response of the authorized state body to a request for approval, which is required for the provision of a public service, as well as a negative conclusion of expertise, research or verification.

      If the service recipient provides an incomplete set of documents in accordance with the list providedparagraph 9of this standard of public service, and (or) documents with expired validity, the service provider refuses to accept the application.

      Information about documents certifying the identity of the service recipient, a document confirming payment of the fee amount by the service recipient to the budget (in case of payment via PSHEP), as well as civil registration certificates, if registration was made after 2008 in the territory of the Republic of Kazakhstan, the service provider receives from the relevant state information systems through the gateway "electronic government.

      On the portal, an electronic request is accepted in the" personal account " of the service recipient. Documents are submitted in the form of electronic copies of documents certified by the service recipient's EDS.

      When the service recipient submits all the necessary documents:

      1) MIO of Nur-Sultan, Almaty and Shymkent districts and cities of regional significance, districts in the city, cities of district significance, akims of settlements, villages, rural districts confirmation of acceptance of the application on paper is a registration mark indicating the date and time of receipt of the package of documents;

      2) through the portal – in the" personal account " of the service recipient, the status of accepting the request and setting the date of registration of marriage (matrimony) is displayed.

      Footnote. Paragraph 10 as amended by order of the Minister of justice of RK from 30.09.2016No. 821(shall be enforced upon expiry of ten calendar days after its first official publication); as amended by order of the Minister of justice of RK from 21.06.2017No. 766(shall be enforced upon expiry of ten calendar days after its first official publication); from 05.12.2018No. 1576(shall be enforced upon expiry of ten calendar days after its first official publication); dated 22.07.2019No. 393(shall be enforced upon expiry of ten calendar days after its first official publication).

Chapter 3. Procedure for appealing against decisions, actions (inaction) of service providers and (or) their officials on the provision of public services

      Footnote. Title of Chapter 3 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 05.12.2018# 1576(effective ten calendar days after the date of its first official publication).

  1. Appeal against decisions, actions( omissions) of the service provider and / or its officials on the provision of public services: the complaint is submitted to the head of the service provider at the addresses indicated inclause 14of this public service standard.

      Make complaints against actions (inaction) of officials and decisions of the subject is fed a higher official or entity in the chain of command no later than three months from the time when the person or entity became aware of the action or decision by the relevant entity or official. The missed time limit for appeal is not a ground for the subject or official to refuse to consider the complaint. The reasons for missing the deadline are found out when considering the complaint on its merits and may be one of the grounds for refusing to satisfy the complaint.

      In case of disagreement with the results of the rendered public service, the service recipient may file a complaint with the authorized body for assessment and control of the quality of public services.

      The complaint of the service recipient received by the authorized body for assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.

      In disagreement cases with results of the rendered state service, service recipient may apply to the court in accordance with legislation of the Republic of Kazakhstan.

      The complaint is submitted in writing by mail, via the e-government web portal, or on purpose through the office of the service provider or the Ministry.

      The complaint of an individual indicates his last name, first name, patronymic (if any), postal address, and contact phone number.

      Confirmation of acceptance of the complaint is its registration (stamp, incoming number and date) in the office of the service provider, indicating the surname and initials of the person who accepted the complaint, the time and place of receipt of a response to the complaint.

      Confirmation of the acceptance of the complaint by the registering authority, the Ministry, received both on purpose and by mail, is its registration (the stamp, incoming number and date of registration are put on the second copy of the complaint or the cover letter to the complaint).

      When applying through the portal, information about the appeal procedure can be obtained by calling the Unified contact center 1414, 8 800 080 7777.

      When sending a complaint through the portal to the service recipient, information about the request is available from the "personal account", which is updated during the processing of the request by the service provider (marks on delivery, registration, execution, response on consideration or refusal to consider).

      The complaint of the service recipient received by the service provider is subject to consideration within five working days from the date of its registration. A reasoned response on the results of consideration of the complaint is sent to the service recipient by mail, via the web portal "electronic government", or issued on purpose in the office of the service provider.

      Footnote. Paragraph 11 as amended by order of the Minister of justice of RK dated 30.09.2016No. 821(shall be enforced upon expiry of ten calendar days after its first official publication); as amended by order of the Minister of justice of RK from 21.06.2017No. 766(shall be enforced upon expiry of ten calendar days after its first official publication).

  1. In disagreement cases with results of the rendered state service, service recipient may apply to the court in accordance with legislation of the Republic of Kazakhstan.

Chapter 4. Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form

      Footnote. Title of Chapter 4 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 05.12.2018# 1576(effective ten calendar days after the date of its first official publication).

  1. service Recipients who, in accordance with the procedure established by law, have a complete or partial loss of the ability or ability to perform self-service, move independently, Orient themselves, receive documents for the provision of public services is made by the service provider with departure at the place of residence by applying through a Single contact center 1414, 8 800 080 7777.

      Footnote. Paragraph 13 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017# 766(effective ten calendar days after the date of its first official publication).

  1. Addresses of places where public services are provided are posted on the service provider's Internet resources.

      Footnote. Item 14 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017# 766(effective ten calendar days after the date of its first official publication). 

  1. the service Recipient receives the state service in electronic form through the portal, subject to the availability of an EDS or the use of a one-time password, in the case of registration and connection of the service recipient's subscriber number provided by the mobile operator to the portal account.

      Footnote. Item 15 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017# 766(effective ten calendar days after the date of its first official publication).

  1. the service Recipient receives information about the procedure and status of providing public services in remote access mode through a Single contact center 1414, 8 800 080 7777.

      Footnote. Item 16 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017# 766(effective ten calendar days after the date of its first official publication).

 

Appendix 1
to the state
service standard " Registration
of marriage (matrimony), including
amendments, additions and
corrections to
civil status records"

      Form

      Application accepted "___"_________20___ year and registered

      in the log for № ___________________.

      Registration of marriage (matrimony) is scheduled

      on "____" ____________ 20__ years

      Signature _________________

      Statement

      about entering into a marriage (matrimony)

№

 

He

She

is 1.

Name

 

 

2.

Middle name (if any)

 

 

3.

Last name

 

 

4.

Date of birth, age

"____"___

_______ date of birth: _ _ _ _ _ _ _ _ _ _ _ "____" __________ year turned _ _ _ years

5.

Nationality

 

 

6.

Place of birth (city, village, district, region, Krai, Republic)

 

 

7.

Nationality

 

 

8.

Education

 

 

9.

Where and by whom it works (if it does not work, then specify the source of existence)

 

 

10.

Marital status:
unmarried,
widowed,
divorced

 

 

11.

Information about shared children

 

 

12.

The place of permanent residence

 

 

13.

From what year

 

 

14.

What kind of marriage

 

 

does 15 enter into?

Data of the identity document (number, when and by whom it was issued)

 

 



      There are no obstacles to entering into a marriage (matrimony).

      After registration of marriage (matrimony), we wish to carry surnames

      spouse ____________________________________________________________

      wife ___________________________________________________________

      With the conditions and procedure for entering into a marriage (matrimony)

      familiarized. Rights and obligations as future spouses and parents

      explained.

      We are warned that for concealing the circumstances,

      preventing marriage, according to- 491

      Code of the Republic of Kazakhstan "on administrative offenses"

      an administrative penalty is imposed.

      Agree (a) to the use of information constituting okhranyaemy

      by law, the secret contained in information systems

      __________"__" ____ 20 __ years

      ________________ __________________

      (signature) (signature)

      Please register your marriage (matrimony) at the following address:

      non-commercial / festive atmosphere. (strike out what is not necessary)

      Signatures of persons entering into marriage (matrimony):

      He ______________________________

      (pre-marital surname)

      She _____________________________

      (pre-marital surname)

      "____" ___________20___ year

 

Appendix 2
to the state service standard
"Registration of marriage
(matrimony), including
amendments,
additions and corrections
to civil status records"

 

Form

      Footnote. Appendix 2 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017# 766(effective ten calendar days after the date of its first official publication).

                                                In _____________________________________
(name of the registering authority)

                                                from ____________________________________
(name, patronymic (if available)
_______________________________________
the name of the applicant)

                                                who lives at the following address:
                                          _______________________________________

                                                 No. tel.________________________________
_______________________________________
(name, patronymic (if available)
_______________________________________
the name of the applicant)

                                                residing at the following address: 
                                          _______________________________________
                                          № telephone _____________________________

                                          Application form
                  about lowering the marriage (marital) age

            You just need to lower the marriage (marital) age daughter/son/ ________________
________________________________________________________________________________
(name, patronymic (if available), the name)
________________________________________________________________________________
(date of birth)

      for reasons that make it necessary to lower the established marriage
(matrimonial) age: __________________________________________________________

      for marriage (matrimony) with the citizen (citizen) ______________________
________________________________________________________________________________
(name, patronymic (if available), the name)

      ________________________________________________________________________________
(date of birth)

      We attach the following documents:
________________________________________________________________________________

      I agree to the use of information constituting a legally protected secret
contained in information systems

      Consent of persons entering into marriage (matrimony):
___________________________ ________________________
(signed)                        (signature)

      I (we), the legal representatives of persons entering into marriage (matrimony) who have not reached
the marriageable age, Express our consent to the registration of marriage
(matrimony).

      Signatures of legal representatives (Trustees):
________________ ___________ "____"___________20____year
(signed)



 

Appendix 3
to the state
service standard " Registration
of marriage (matrimony), including
amendments, additions and
corrections to
civil status records"

      Form

      In __________________________________

      (name of the registering authority)

      from _________________________________

      (first name, patronymic (if any),

      ____________________________________

      last name of the applicant)

      who lives at the following address:

      ____________________________________

       phone no. _____________________________

      Statement

      about making changes, additions and corrections

      (underline the necessary information)

      Please enter in the entry of the act on _________ №_______ from "___" _______ years

      The following changes, corrections, or additions (please underline)

      _____________________________________________________________________

      _____________________________________________________________________

      I provide the following information about myself:

  1. Name, patronymic (if available), the name__________________________
  2. Date of birth ____________________________________________________
  3. Place of birth ___________________________________________________
  4. Nationality ___________________________________________________
  5. Citizenship ______________________________________________________
  6. Marital status _______________________________________________
  7. First name, patronymic (if any), surname date and place of birth

      minor children ____________________________________________

  1. The identity document ________________________________
  2. Where and by whom work _______________________________________________
  3. Attitude to military service: conscripted or non-conscripted

      (underline the necessary information)

  1. a) where it is registered______________________________________________
  2. b) name of the military unit in which he serves_____________________

      _____________________________________________________________________

  1. Exact list of places where he lived and when___________

      _____________________________________________________________________

      _____________________________________________________________________

  1. In case of being under investigation, by a court or having a criminal record,

      not redeemed or withdrawn in accordance with the procedure established by law, specify

      about this, in order to send a corresponding request to the state authorities

      bodies for notifying the acceptance of an application for amendments,

      additions and corrections.

  1. has any changes, additions or additions been made before?

      corrections'__________________________________________________________

  1. Reason for making changes, additions, and corrections ____________

      _____________________________________________________________________

      I attach the following supporting documents to the application

      the need to make changes, additions and corrections:

      1) ______________________________ 4) _______________________________

      2) ______________________________ 5) _______________________________

      3) ______________________________ 6) _______________________________

      I have been warned that for reporting false information according to the

      article 491Of the code of the Republic of Kazakhstan "on administrative offences

      administrative penalties are imposed.

      "____" ____________ 20__ year _________________signature

      I agree to use the information constituting the protected information

      by law, the secret contained in information systems

      __________"__" ____ 20 __ years

      (signature)

      _____________________________________________________________________

      (first name, patronymic (if any), surname of the official,

      who accepted the application)

       number for the magazine _________

      ---------------------------------------------------------------------

      (breakaway line)

      "____" __________ 20__ the application for registration of the company's shares has been accepted for consideration.

      making changes, additions and corrections

      The results of the review will be reported "____" ________ 20__ years

      Specialist __________________________________________________________

      (first name, patronymic (if any), surname)

 

 

State service standard " Registration of marriage (matrimony), including amendments, additions and corrections to civil status records"
Дата публикации
30 октября 2020