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Appendix 1 |
Standard of the state service
" Registration of a child's birth, including making changes,
additions and corrections to civil status records"
Footnote. Standard as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 27.01.2016 No. 39 (effective from 01.03.2016).
Chapter 1. General provisions
Footnote. The title of Chapter 1 as amended by order of the Minister of justice of RK from 05.12.2018 No. 1576 (shall be enforced upon expiry of ten calendar days after its first official publication).
Acceptance of the application and issuance of the result of rendering the public service is carried out on an alternative basis via:
1) m & E departments of the cities of Nur-Sultan, Almaty and Shymkent, districts and cities of regional significance, districts in the city, cities of district significance, akims of settlements, villages, rural districts;
2) non-profit joint stock company State Corporation "Government for citizens" (hereinafter-State Corporation);
3) web portal of "e-government" www.egov.kz (hereinafter referred to as the portal).
Footnote. Paragraph 3 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 22.07.2019 No. 393 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Chapter 2. Procedure for rendering public services
Footnote. Title of Chapter 2 in the wording of order of the Minister of justice of the Republic of Kazakhstan dated 05.12.2018 No. 1576 (entered into force after the expiration of ten calendar days after the date of its first official publication).
1) from the moment of submission of the package of documents:
to the service provider or to the State Corporation – 2 (two) working days (the day of acceptance is not included in the term of rendering the state service);
in case of submitting an application for the birth of a child after three working days from the date of its birth, the state service is provided within 7 (seven) working days;
if there is a need for additional verification of documents established by item 9 of this standard of public service, the term of service provision is extended for no more than 30 (thirty) calendar days, with notification to the service recipient within 3 (three) calendar days from the date of extension of the review period;
statement on amendments, additions and corrections to the record of civil status act 7 (seven) working days (day of reception does not enter in time rendering the state service), if necessary request to other government agencies, the service period shall be extended for not more than 30 (thirty) calendar days, notifying the applicant within 3 (three) calendar days;
to the portal – receiving a notification regarding confirmation of acceptance of the application - 1 (one) business day;
2) the maximum allowed waiting time for the service recipient to deliver the package of documents:
service provider – 20 (twenty) minutes;
to the State Corporation – 15 (fifteen) minutes;
3) maximum allowable service time of the service recipient:
service provider – 20 (twenty) minutes;
to the State Corporation – 15 (fifteen) minutes.
Footnote. Paragraph 4 as amended by orders of the Minister of justice of RK from 16.06.2016 No. 450 (shall be enforced upon expiry of ten calendar days after its first official publication); dated 30.09.2016 No. 821 (shall be enforced upon expiry of ten calendar days after its first official publication); dated 21.06.2017 No. 766 (shall be enforced upon expiry of ten calendar days after its first official publication).
Footnote. Paragraph 5 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017 No. 766 (entered into force on the expiration of ten calendar days after the date of its first official publication).
a birth certificate, a repeated birth certificate with amendments, additions and corrections, or a reasoned response on refusal to provide a public service in hard copy upon presentation of an identity document, in cases and on the grounds provided for in paragraph 10 of this standard of public service.
On the portal "private office" of the applicant shall be notified of the appointment date of issue of result of rendering of the state service in the form of electronic document signed by electronic digital signature (hereinafter – EDS) of the authorized person of the service provider or the motivated answer about refusal in providing the state service in electronic form in cases and on grounds stipulated by paragraph 10 of this standard of the state service.
Form of providing the result of rendering a public service: paper.
Footnote. Paragraph 6 of the order of the Minister of justice of the Republic of Kazakhstan dated 30.09.2016 No. 821 (entered into force on the expiration of ten calendar days after the date of its first official publication).
1) state birth registration is provided free of charge;
2) for the issue of a certificate in connection with the change, addition, correction and restoration of the record of the birth certificate, the state fee in the amount of 0.5 monthly calculation indices is charged.
The amount of the state duty is calculated at the rates specified in article 612 of the Code of the Republic of Kazakhstan dated December 25, 2017 "on taxes and other mandatory payments to the budget (Tax code)" and is credited at the place where legally significant actions are performed and / or documents are issued by authorized state bodies or officials.
The state fee is paid to the State Corporation through banking institutions, which issue a payment document confirming the amount and date of payment.
When submitting an electronic request for the provision of a public service through the portal, payment is made through the payment gateway of the "electronic government" (hereinafter – PSHEP).
Footnote. Item 7 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 12.04.2019 No. 191 (entered into force on the expiration of ten calendar days after the date of its first official publication).
1) service provider - from Monday to Friday inclusive, except weekends and holidays, according to the labor legislation of the Republic of Kazakhstan.
Reception of statements and issue of result of rendering of the state service is carried out Monday to Friday inclusive, 09.00 to 17.30, a break from 13.00 to 14.30 o'clock, except days off and holidays, according to the labor legislation of the Republic of Kazakhstan.
The state service is provided on a first-come, first-served basis, without prior appointment and accelerated service;
2) State Corporation – from Monday to Saturday inclusive, in accordance with the established work schedule from 9-00 to 20-00 hours without a break for lunch, except for Sundays and holidays, in accordance with labor legislation.
Reception is carried out in the order of "electronic" queue, at the place of permanent registration of one of the parents or at the place of birth of the child without accelerated service, it is possible to book an electronic queue through the portal;
3) portal-round-the-clock, except for technical breaks related to the repair works (when the service recipient applies after the end of working hours, on weekends and holidays according to the labor legislation of the Republic of Kazakhstan, the application is accepted and the result of rendering public services is issued on the following working day).
1) application for state registration of birth (hereinafter-application) in the form according to Appendix 1 to this standard of public service;
2) a document certifying the identity of the parents or representative under a notarized power of attorney (for identification of the individual);
3) a copy of the certificate of marriage (matrimony) of parents (persons who have registered marriage after 2008 in the territory of the Republic of Kazakhstan do not submit a copy of the certificate);
4) medical birth certificate or a copy of the court decision on establishing the fact of birth;
5) notarized power of attorney, if requested by a representative of the service recipient;
foreigners must submit the:
6) foreigners and stateless persons permanently residing or temporarily staying in the Republic of Kazakhstan shall submit identity documents corresponding to their status.
A foreigner permanently residing in the Republic of Kazakhstan presents a residence permit for a foreigner in the Republic of Kazakhstan.
A foreigner temporarily staying in the Republic of Kazakhstan in accordance with the Law of the Republic of Kazakhstan "on the legal status of foreigners" presents a migration card that allows temporary residence in the Republic of Kazakhstan.
A stateless person permanently residing in the Republic of Kazakhstan shall present a certificate of a stateless person with a mark of the internal Affairs bodies of the Republic of Kazakhstan on registration at the place of residence.
A stateless person temporarily staying in the Republic of Kazakhstan shall present an identity document issued by the competent authorities of his country of residence and registered with the internal Affairs bodies of the Republic of Kazakhstan.
Along with the presentation of identity documents, a notarized translation of their text in Kazakh or Russian is provided.
When accessing the portal (for citizens of the Republic of Kazakhstan regarding birth registration):
1) an electronic application, certified by the service recipient's EDS or certified by a one-time password, in case of registration and connection of the service recipient's subscriber number provided by the mobile operator to the portal account;
2) electronic document on civil status registration (registered documents, after 2008 on the territory of the Republic of Kazakhstan are not attached).
Information about the service recipient's identity documents, medical birth certificate, civil registration certificates, if registration was made after 2008 in the territory of the Republic of Kazakhstan, the service provider receives from the relevant state information systems through the "electronic government"gateway.
In case of submitting an application for the birth of a child after the expiration of three working days from the date of his birth the following documents are additionally attached:
1) parents ' explanatory note;
2) certificate of the registering authority on the absence of a birth record at the place of birth of the child and the place of residence of the parents (except for children born after 2008 in the territory of the Republic of Kazakhstan);
3) certificate of health of the child at the place of his residence, issued no later than 7 (seven) working days from the date of application, (except for newborn children under two months born in the territory of the Republic of Kazakhstan) in the form approved by order of the acting Minister of health of the Republic of Kazakhstan "on approval of forms of primary medical documentation of a health organization" dated November 23, 2010 No. 907 (registered in the Register of state registration of regulatory legal acts No. 6697);
4) a notarized power of attorney in the event of a request from a representative of the service recipient.
When accepting documents from m & e DEPARTMENTS of Nur-Sultan, Almaty and Shymkent districts and cities of regional significance, districts in the city, cities of district significance, mayors of settlements, villages, rural districts or an employee of a State Corporation compares copies of documents, then returns the originals to the service recipient.
Information about the service recipient's identity documents, as well as certificates of civil status registration, if registration was made after 2008 in the territory of the Republic of Kazakhstan, the service provider and employee of the State Corporation receives from the relevant state information systems through the "electronic government"gateway.
List of necessary documents for making changes, additions and corrections to the birth certificate when the service recipient applies to the service provider or to the State Corporation:
1) an application for making changes, additions and corrections in the form according to Annex 2 to this standard of public service;
2) an identity document (for identification purposes);
3) birth certificate (in case of loss of the certificate, specify this in the application;
4) documents confirming the need to make changes, additions and corrections;
5) a document confirming payment of a state duty to the budget or a document that is the basis for granting tax benefits;
6) a notarized power of attorney, if requested by a representative of the service recipient.
Citizens of the Republic of Kazakhstan permanently residing abroad, as well as foreigners and stateless persons who have registered civil status acts with the registration authorities of the Republic of Kazakhstan, applications for amendments, additions and corrections to existing civil status acts are submitted through foreign institutions of the Republic of Kazakhstan to the registration authority at the place of storage of the primary record.
When rendering a public service, the service recipient submits a written consent to the use of information constituting a legally protected secret contained in information systems, unless otherwise provided by the laws of the Republic of Kazakhstan.
On the portal, an electronic request is accepted in the" personal account " of the service recipient. Documents are submitted in the form of electronic copies of documents certified by the service recipient's EDS.
When the service recipient submits the documents specified in clause 9 of this standard as a confirmation of acceptance of the application:
1) MIO of Nur-Sultan, Almaty and Shymkent districts and cities of regional significance, districts in the city, cities of district significance, akims of settlements, villages, rural districts confirmation of acceptance of the application on paper is a registration mark indicating the date and time of receipt of the package of documents;
2) through the portal – in the" personal account " of the service recipient, the status of accepting the request and the procedure for receiving the result of providing the public service is displayed;
3) in a Public Corporation shall be issued a receipt, showing: the number and date of reception of the request, the requested state service, number and name of the enclosed documents, dates (time) and place of issuance, surname, name, patronymic of the worker of State Corporation, has accepted the application for paperwork, surname, name, patronymic (if available) of service recipient, surname, name, patronymic (if any) of the authorized representative and their contact numbers.
Issuance of ready-made documents is carried out in the State Corporation on the basis of a receipt, upon presentation of the identity card of the service recipient (or its representative under a notarized power of attorney).
The state Corporation provides storage of the results for one month, after which it transfers them to the service provider for further storage. If the service recipient applies after one month, upon request of the State Corporation, the service provider sends the completed documents to the State Corporation within one working day for issuance to the service recipient.
Footnote. Item 9 as amended by orders of the Minister of justice of RK from 16.06.2016 No. 450 (shall be enforced upon expiry of ten calendar days after its first official publication); dated 30.09.2016 No. 821 (shall be enforced upon expiry of ten calendar days after its first official publication); dated 21.06.2017 No. 766 (shall be enforced upon expiry of ten calendar days after its first official publication); from 05.12.2018 No. 1576 (shall be enforced upon expiry of ten calendar days after its first official publication); dated 12.04.2019 No. 191 (shall be enforced upon expiry of ten calendar days after its first official publication); dated 22.07.2019 No. 393 (shall be enforced upon expiry of ten calendar days after its first official publication).
9-1. In case of changing the personal data of a child who has reached the age of ten, his written consent is additionally submitted.
Footnote. The standard is supplemented by paragraph 9-1 in accordance with the order of the Minister of justice of the Republic of Kazakhstan dated 27.12.2017 No. 1640 (entered into force after ten calendar days after the date of its first official publication).
1) establishing the unreliability of documents submitted by the service recipient for receiving a public service, and (or) data (information) contained therein;
2) non-compliance of the service recipient and / or submitted materials, data and information required for the provision of public services with the requirements of The code of the Republic of Kazakhstan "on marriage (matrimony) and family", the Laws of the Republic of Kazakhstan "on identity documents" and "on national registers of identification numbers", order of the Minister of justice of the Republic of Kazakhstan dated February 25, 2015 No. 112 "on approval of the Rules for organizing state registration of civil status, making changes, restoring, canceling civil status records" (registered in the Register of state registration of normative legal acts No. 10764).
If the service recipient provides an incomplete set of documents in accordance with the list provided for in paragraph 9 of this standard of public service, and / or expired documents, the service provider or employee of the State Corporation refuses to accept the application, while the employee of the State Corporation issues a receipt for refusal to accept documents in accordance with Annex 3 to this standard of public service.
Footnote. Paragraph 10 as amended by order of the Minister of justice of RK from 30.09.2016 No. 821 (shall be enforced upon expiry of ten calendar days after its first official publication).
Chapter 3. Procedure for appealing against decisions, actions (inaction) of service providers and (or) their officials, State corporations and (or) their employees on the provision of public services
Footnote. The title of Chapter 3 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 05.12.2018 No. 1576 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Make complaints against actions (inaction) of officials and decisions of the subject is fed a higher official or entity in the chain of command no later than three months from the time when the person or entity became aware of the action or decision by the relevant entity or official. The missed time limit for appeal is not a ground for the subject or official to refuse to consider the complaint. The reasons for missing the deadline are found out when considering the complaint on its merits and may be one of the grounds for refusing to satisfy the complaint.
In case of disagreement with the results of the rendered public service, the service recipient may file a complaint with the authorized body for assessment and control of the quality of public services.
The complaint of the service recipient received by the authorized body for assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.
In disagreement cases with results of the rendered state service, service recipient may apply to the court in accordance with legislation of the Republic of Kazakhstan.
The complaint is submitted in writing by mail, via the e-government web portal, or on purpose through the office of the service provider or the Ministry.
The complaint of an individual indicates his last name, first name, patronymic (if any), postal address, and contact phone number.
Confirmation of acceptance of the complaint is its registration (stamp, incoming number and date) in the office of the service provider, indicating the surname and initials of the person who accepted the complaint, the time and place of receipt of a response to the complaint.
Confirmation of the acceptance of a complaint in a State Corporation that has not received it either on purpose or by mail is its registration (the stamp, incoming number and date of registration are put on the second copy of the complaint or the cover letter to the complaint).
When applying through the portal, information about the appeal procedure can be obtained by calling the Unified contact center 1414, 8 800 080 7777.
When sending a complaint through the portal to the service recipient, information about the request is available from the "personal account", which is updated during the processing of the request by the service provider (marks on delivery, registration, execution, response on consideration or refusal to consider).
The complaint of the service recipient received by the service provider or the State Corporation is subject to consideration within five working days from the date of its registration. A reasoned response on the results of consideration of the complaint is sent to the service recipient by mail, via the web portal "electronic government", or issued on purpose in the office of the service provider or State Corporation.
Footnote. Paragraph 11 as amended by order of the Minister of justice of RK dated 30.09.2016 No. 821 (shall be enforced upon expiry of ten calendar days after its first official publication); as amended by order of the Minister of justice of RK from 21.06.2017 No. 766 (shall be enforced upon expiry of ten calendar days after its first official publication).
Chapter 4. Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form and through a State Corporation
Footnote. The title of Chapter 4 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 05.12.2018 No. 1576 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Paragraph 13 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017 No. 766 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Paragraph 14 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017 No. 766 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Paragraph 15 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017 No. 766 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Paragraph 16 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 21.06.2017 No. 766 (entered into force on the expiration of ten calendar days after the date of its first official publication).
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Appendix 1 |
Form
In __________________________________
(name of the registering authority)
from _________________________________
(first name, patronymic (if any),
__________________________________
last name of the applicant)
who lives at the following address:
___________________________________
phone no. _____________________________
Statement
about the state registration of birth
Information about the child:
Name ___________________________ Patronymic (if any) __________
Surname______________________________________________________________
Date of birth "____" ____________ 20__ year Gender _____________________
Place of birth of the child ______________________________________________
What is the mother's baby number _____________________________________
Information about the document confirming the child's birth
_____________________________________________________________________
Legal address of the child ___________________________________________
Information about the mother:
Name ____________________ middle Name (if any) _________________
Surname _____________________________________________________________
Date of birth "____" __________ 20___ year Nationality ___________
Age _____________________________________________________________
Citizenship _________________________________________________________
Education _________________________________________________________
Place of work and position ____________________________________________
Marital status __________________________________________________
Date and place of registration of the marriage (matrimony) ________________________
Number of the certificate of marriage (matrimony) __________________________
Legal address ___________________________________________________
Information about the father:
Name ____________________ middle Name (if any) _________________
Surname __________________________________________ __________________
Date of birth "___" _________ 20___ year Nationality _____________
Age _____________________________________________________________
Citizenship _________________________________________________________
Education _________________________________________________________
Place of work and position ____________________________________________
Marital status __________________________________________________
Date and place of registration of the marriage (matrimony) ________________________
Number of the certificate of marriage (matrimony) __________________________
Legal address ___________________________________________________
"____" ___________ 20__ years Signature ___________________
I was warned that an administrative penalty is imposed for reporting false information in accordance with article 491 Of the code of the Republic of Kazakhstan "on administrative offenses".
"___" _____________ 20__ year
I agree to the use of information constituting a legally protected secret contained in information systems
__________ "__" ____ 20__ years
(signature)
__________________________________________________________________
(first name, patronymic (if any), surname of the official,
who accepted the application)
number for the magazine ____
---------------------------------------------------------------------
separation line - for m & e UNITS
"____" __________ 20__ the application for registration of the company's shares has been accepted for consideration.
birth registration
The results of the review will be reported "___" __________ 20__ years
Specialist _________________________________________
(first name, patronymic (if any), surname)
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Appendix 2 |
Form
In __________________________________
(name of the registering authority)
from _________________________________
(first name, patronymic (if any),
__________________________________
last name of the applicant)
who lives at the following address:
___________________________________
phone no. _____________________________
Statement
about making changes, additions and corrections
(underline the necessary information)
Please enter in the entry of the act on ________ № ______ from "___" ________ years
The following changes, corrections, or additions (please underline)
_____________________________________________________________________
_____________________________________________________________________
I provide the following information about myself:
minor children ____________________________________________
(underline the necessary information)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
not redeemed or withdrawn in accordance with the procedure established by law, specify
about this, in order to send a corresponding request to the state authorities
bodies for notifying the acceptance of an application for amendments,
additions and corrections.
corrections'
_____________________________________________________________________
_____________________________________________________________________
I attach the following supporting documents to the application
the need to make changes, additions and corrections:
1) ______________________________ 4) _______________________________
2) ______________________________ 5) _______________________________
3) ______________________________ 6) _______________________________
I have been warned that for reporting false information according to the
article 491 Of the code of the Republic of Kazakhstan "on administrative offences
administrative penalties are imposed.
"____" ____________ 20__ year _________________ signature
I agree to the use of information constituting a legally protected secret contained in information systems
__________ "__" ____ 20__ years
(signature)
____________________________________________________________________
(first name, patronymic (if any), surname of the official,
who accepted the application)
number for the magazine _________
---------------------------------------------------------------------
separation line - for m & e UNITS
"____" __________ 20__ the application for registration of the company's shares has been accepted for consideration.
making changes, additions and corrections
The results of the review will be reported "____" ________ 20__ years
Specialist __________________________________________
(first name, patronymic (if any), surname)
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Appendix 3 |
Footnote. Appendix 3 as amended by the order of the Minister of justice of the Republic of Kazakhstan dated 30.09.2016 No. 821 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Form
______________________________
(Full Name (if any) or
name of the service recipient)
______________________________
(address of the service recipient)
Receipt
of refusal to accept documents
Guided by paragraph 2 of article 20 of the Law of the Republic of Kazakhstan
dated April 15, 2013 "on state services", Department no. _ _ of the branch
non-commercial joint-stock company " State Corporation
"Government for citizens" (specify address) refuses to accept
documents for the provision of the state service " birth Registration
the child, including making changes, additions and corrections to the
civil status records " due to submission by You
incomplete set of documents according to the list provided for
standard of public service, and (or) documents with expired
validity period, namely:
Name of the missing documents and (or) documents with
expired:
1) ________________________________________;
2) ________________________________________;
3) ________________________________________;
This receipt is drawn up in 2 copies, one for each of you
each side.
_____________________________________________________________________
(Full Name (if any), signature of the employee of the state registration Service
corporations)
Performer: Full Name (if any) _____________
Telephone __________
Received:
Full Name (if any) / signature of the service recipient _________________
"___" _________ 20__ year