Activity Report State Institution "Department of Entrepreneurship and Agriculture of the Akimat of the Fedorovsky district" on оthe issues of state services за 2020insurance for 2020

Activity Report

State Institution "Department of Entrepreneurship and Agriculture of the Akimat of the Fedorovsky district" on оthe issues of state services за 2020insurance for 2020

 

1. General provisions:

1)  Information about the service provider:

State Institution "Department of Entrepreneurship and Agriculture of the Akimat of the Fedorovsky district". Legal address: 53 Krasnoarmeyskaya Street, Fedorovka village, Kostanay region, 111900, Republic of Kazakhstan.E-mail:gu_onucx_fed@mail.kz. Phone (fax number): 8(71442)21-8-66. Department Head – Urazbayev Adylbek Rakhimovich.

 

2)  Information about public services:

State Institution "Department of Entrepreneurship and Agriculture of the Akimat of the Fedorovsky district" provides 4 state services;

- "Issuing certificates for the right to drive tractors and self-propelled chassis and mechanisms made on their basis, self-propelled agricultural, land reclamation and road construction machines and mechanisms, as well as special off-road vehicles»;

         - "Issue of a registration document (duplicate) and a state license plate for tractors and self-propelled chassis and mechanisms made on their basis, self-propelled agricultural, land reclamation and road construction vehicles, as well as special off-road vehicles»;

         - "State registration of pledge of tractors and self-propelled chassis and mechanisms made on their basis, trailers to them, including trailers with mounted special equipment, self-propelled, agricultural, land reclamation and road construction vehicles and mechanisms, as well as special off-road vehicles»;

         - "Conducting an annual state technical inspection of tractors and self-propelled chassis and mechanisms made on their basis, trailers to them, including trailers with mounted special equipment, self-propelled agricultural, land reclamation and road construction vehicles and mechanisms, as well as special off-road vehicles»;

        

         The number of public services provided through the State Corporation"Government for Citizens" - 1.

         The number of public services provided through the e-government portal is 3.      

1 г1 state services are provided free of charge, 3 state services are provided on a paid basis. услуга оказывается на бесплатной основе, 3 государственные услуги оказываются на платной основе.

 

3) The most popular public services are:" The annual state technical inspection of tractors and produced based on self-propelled chassis and mechanisms of trailers, including trailers with mounted special equipment, self-propelled agricultural, reclamation, and road-building machines and mechanisms,  as well as special cars of the increased passability" and "Issuance of the registration document (duplicate) and the state license plate for tractors and produced based on self-propelled chassis and mechanisms, self-propelled agricultural, reclamation, and road-building machines, as well as special cars of the raised passableness".

In2020-20, the department provided 1,521 public services, including1,471 public services directly in the state bodyitself, which is97%. the total number of public services renderedis 207%higherthan in 201.99. 1471 services were rendered electronically through the e-Government portal1471 public services, which is 100 % and 4.6 times higher than in 201.99.

 

  1. Working with service recipients;

1)Information on the procedure for providing public services is available on the official website of the akim of the district and on the stand in the State Institution "Department of Entrepreneurship and Agriculture of the Akimat of the Fedorovsky district", as well as this information is available on the information stand.

2) In the office of the akim of the Fedorovsky district, seminars are held every quarter aimed at ensuring transparency in the process of providing public services.

  1. Activities to improve the provision of public services:

1) The results of optimization and automation of public services are simplification and acceleration of the process of rendering public services rendered in the Russian Federation. State Institution " Department of Entrepreneurship and Agriculture of the Fedorovsky district»:

      - significantly reduced the number of paper documents submitted by service recipients to receive public services, or transfer them to electronic form;

          - interaction of service recipients with officials on the principle of "one window";»;

        2) Responsible specialists in the provision of public services, as necessary, are sent for training in JSC "National Information Technologies" in Kostanay.

  1. Control over the quality of public services rendered:

1)  There were no complaints from service recipients regarding the provision of public services.

2) The Department constantly carries out internal control over the quality of public services provided.

3)За период 201An audit was conducted for the period 201.9 years Department of the Agency for Civil Service Affairs and Anti-Corruption in Kostanay region for Quality Control of public services.

 

4) The department did not conduct public monitoring of the quality of public services rendered.

  1. Prospects for further efficiency and increasing satisfaction of service recipients with the quality of public services rendered:

- Conduct explanatory work with the population about the possibilities of obtaining public services through the State Corporation "Government for Citizens" and the portal " e-government»;

- Conduct meetings, seminars, round tables on improving the provision of public services;

- Ensure that employees are sent to advanced training courses in the provision of public services;

- Do not allow violations of the established deadlines for the provision of public services;

- Conduct internal control over the quality of public services provided in accordance with the approved plan.

- Ensure that the target indicators "share of users of public services provided through the e-government portal" plan 97%, and "share of users of public services provided through public service centers" plan 3 %.

Activity Report State Institution "Department of Entrepreneurship and Agriculture of the Akimat of the Fedorovsky district" on оthe issues of state services за 2020insurance for 2020
Дата публикации
27 мая 2021