Annex 27
to the Rules for Organizing
the state registration
of civil status acts, making Changes,
restoring, canceling
civil status records
Standard of the state service
" Restoration of civil status records"
1
Name of the service provider
Local executive bodies (hereinafter referred to as M & E) of the cities of Nur-Sultan, Almaty and Shymkent, districts and cities of regional significance
2
Methods of providing public services (access channels)
1) through the service provider;
2) MIO of districts in the city, cities of district significance, akims of settlements, villages, rural districts;
3) State Corporation;
4) through the portal.
3
Term of public service provision
The term of consideration of the application is 3 (three) working days;
if there are no official records in the Civil Registry Office, which are the basis for restoring the civil status record, the term of service provision is extended for no more than 15 (fifteen) calendar days, with notification of the service recipient within 3 (three) calendar days (if the term of consideration of the application received through the State Corporation is extended, the result of the provision of the state service is sent by the service provider to the State Corporation);
when submitting via the portal, a notification confirming the acceptance of the application and setting the date of issue of the certificate of state registration of the act of civil status is sent to the personal account within 1 (one) business day;
The maximum allowed waiting time for the delivery of a package of documents is 20 (twenty) minutes.
The maximum allowed service time of the service recipient is 20 (twenty) minutes.
4
Form of public service provision
Electronic /Paper
5
The result of the provision of public services
1) certificate or certificate of state registration of the act of civil status;
2) a reasoned response about the refusal to provide a public service
The form of providing the result of the provision of public services: paper, electronic when a certificate of state registration of a civil status act is sent or a reasoned refusal when submitting an application through the portal.
6
The amount of payment charged to the service recipient for the provision of public services, and the methods of its collection in cases provided for by the legislation of the Republic of Kazakhstan
Recovery is free of charge;
for the issuance of certificates in connection with the restoration of civil registration-0.5 MCI;
They are exempt from paying the state fee for the registration of civil status acts upon presentation of supporting documents:
1) participants and invalids of the Great Patriotic War and persons equated to them on benefits and guarantees, persons awarded orders and medals of the former USSR for selfless work and impeccable military service in the rear during the Great Patriotic War, persons who worked (served) at least six months from June 22, 1941 to May 9, 1945 and not awarded orders and medals of the former USSR for selfless work and impeccable military service in the rear during the Great Patriotic War, disabled people, as well as one of the parents of a disabled child from childhood, a disabled child, guardians( trustees), state organizations - for the registration and issuance of repeated birth certificates;
2) individuals - for issuing certificates to them when changing, supplementing, restoring and correcting civil status records in connection with errors made during the registration of civil status acts.
7
Work schedule
1) service provider - from Monday to Friday inclusive from 09.00 to 17.30 hours, break from 13.00 to 14.30 hours, except weekends and holidays.
The public service is provided on a first-come, first-served basis, without prior appointment and expedited service;
2) State Corporation - from Monday to Saturday inclusive, in accordance with the established work schedule from 9-00 to 20-00 hours without a lunch break, except for Sundays and public holidays, according to labor legislation.
Reception is carried out in the order of "electronic" queue, without accelerated service, it is possible to book an electronic queue through the portal;
3) the portal-around the clock, with the exception of technical breaks associated with the repair work (when the service recipient applies after the end of working hours, on weekends and holidays, the application is accepted and the result of the provision of public services is issued on the next working day).
8
List of documents required for the provision of public services
1) an application for the restoration of the act record (hereinafter referred to as the application) in accordance with the form in accordance with Annex 28, 30 of the Rules;
2) an identity document (for identification purposes);
3) an autobiography with a detailed indication of the data of the service recipient and his close relatives (parents, children, brothers and sisters);
4) a copy of the employment record, or other document in accordance with the Labor Code of the Republic of Kazakhstan confirming employment, if the service recipient is a student-a certificate from the place of study indicating the date and place of birth (if available);
5) a copy of the military ID card, if the service recipient is liable for military service (if available);
6) two photos of the service recipient in the size of 3*4 cm.;
7) a document confirming the payment of the state fee to the budget or a copy of the document that is the basis for granting tax benefits.
In addition, copies of certificates of registration of civil status acts produced outside the Republic of Kazakhstan are submitted:
8) certificate of marriage (matrimony), if married (matrimony);
9) birth certificates of children, if any;
10) a document certifying the identity of the parents (for identification purposes) or a certificate of the death of the parents, a certificate of marriage of the parents (if available);
11) a notarized power of attorney, if the representative of the service recipient applies;
12) a copy of the pension certificate, if the service recipient is a pensioner.
When rendering a public service on the basis of a court decision that has entered into legal force, the service recipient is provided with:
1) an application for the restoration of an act record on the basis of a court decision in the form in accordance with Annex 26 to the Rules;
2) the identity card of the service recipient (for identification of the individual);
3) information about the court decision on the restoration of the act record, which has entered into legal force, indicating the place and time of state registration.
Persons who have returned to their historical homeland are additionally presented with documents issued by the internal affairs bodies on legal entry into the Republic of Kazakhstan and their application for citizenship of the Republic of Kazakhstan.
To restore the civil status records, the service recipient submits documents confirming the information necessary for the restoration of civil status records (a certificate from the place of work or study, educational documents, certificates from the state archives).
9
Grounds for refusal to provide public services established by the legislation of the Republic of Kazakhstan
1) establishing the unreliability of the documents submitted by the service recipient for receiving the state service, and (or) the data (information) contained therein;
2) non-compliance of the service recipient and (or) the submitted materials, data and information required for the provision of public services with the requirements of the Code of the Republic of Kazakhstan "On Marriage (Matrimony) and Family", the Laws of the Republic of Kazakhstan "On Identity Documents" and "On National Registers of Identification Numbers".
The laws of the Republic of Kazakhstan may establish other grounds for refusal to provide public services.
10
Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form and through a State corporation
Service recipients who, in accordance with the procedure established by law, have a complete or partial loss of the ability or ability to carry out self-service, independently move, navigate, receive documents for the provision of public services is made by an employee of a State Corporation with departure at the place of residence by contacting through a Single contact Center 1414, 8 800 080 777.
The service recipient has the opportunity to receive the state service in electronic form through the portal, provided that the EDS is available.
The service recipient has the opportunity to obtain information about the procedure and status of the provision of public services in the remote access mode through the" personal account " of the portal, the reference services of the service provider, as well as the Single Contact Center "1414", 8-800-080-7777.
Annex 28
to the Rules for Organizing
the state registration
of civil status acts, making Changes,
restoring, canceling
civil status records
Form
In____________________________
(name of the registering
authority)
from ___________________________
(first name, patronymic (if specified
in
the identity documents), surname of the applicant)
_____________________________
resident (s) at the address:
_____________________________
phone no._______________________
ud. of the person no. _______________
(number, by whom and when issued)
IIN _________________________
Application for the restoration of the act record
Please restore the record of the act on ________________________________________________________
I provide the following information about myself:
1. First name, patronymic (if specified in the identity documents) last name
______________________________________________________________________________________
2. Date of birth ______________________________________________________________________
3. Place of birth _____________________________________________________________________
4. Nationality _____________________________________________________________________