Annex 31
to the Rules for Organizing
the state registration
of civil status acts, making Changes,
restoring, canceling
civil status records
Standard of the state service
" Annulment of civil status certificates by the army"
1
Name of the service provider
Local executive bodies (hereinafter referred to as M & E) of the cities of Nur-Sultan, Almaty and Shymkent, districts and cities of regional significance
2
Methods of providing public services (access channels)
1) through the service provider;
2) MIO of districts in the city, cities of district significance, akims of settlements, villages, rural districts;
3) State Corporation;
4) through the portal.
3
Term of public service provision
The term of consideration of the application is 3 (three) working days;
if there are no official records in the Civil Registry Office, which are the basis for canceling the record of the act of civil status, the term of rendering the service is extended for no more than 15 (fifteen) calendar days, with the notification of the service recipient within 3 (three) calendar days (if the term of consideration of the application received through the State Corporation is extended, the result of rendering the state service is sent by the service provider to the State Corporation);
when submitting via the portal, a notification confirming the acceptance of the application and setting the date of cancellation of the civil status record is sent to the personal account within 1 (one) business day;
The maximum allowed waiting time for the delivery of a package of documents is 20 (twenty) minutes.
The maximum allowed service time of the service recipient is 20 (twenty) minutes.
4
Form of public service provision
Electronic /Paper
5
The result of the provision of public services
1) in case of cancellation of the civil status record at the request of interested persons, as well as on the basis of a court decision – the response of the registering authority on the cancellation of the civil status record;
2) in case of cancellation of the act records on establishing paternity, adoption (with the restoration of the primary individually formed identification number), on changing the name, surname and patronymic - a repeated birth certificate with the original data, if necessary, a birth certificate;
3) in case of annulment of the act record of the dissolution of the marriage ( matrimony) - the certificate of the conclusion of the relevant marriage (matrimony);
4) a reasoned response about the refusal to provide a public service.
The form of providing the result of the provision of public services: paper, electronic when a certificate of state registration of a civil status act is sent, the response of the registering authority on the cancellation of the record of a civil status act or a reasoned refusal when submitting an application through the portal.
6
The amount of payment charged to the service recipient for the provision of public services, and the methods of its collection in cases provided for by the legislation of the Republic of Kazakhstan
Is free.
7
Work schedule
1) service provider - from Monday to Friday inclusive from 09.00 to 17.30 hours, break from 13.00 to 14.30 hours, except weekends and holidays.
The public service is provided on a first-come, first-served basis, without prior appointment and expedited service;
2) State Corporation - from Monday to Saturday inclusive, in accordance with the established work schedule from 9-00 to 20-00 hours without a lunch break, except for Sundays and public holidays, according to labor legislation.
Reception is carried out in the order of "electronic" queue, without accelerated service, it is possible to book an electronic queue through the portal;
3) the portal-around the clock, with the exception of technical breaks associated with the repair work (when the service recipient applies after the end of working hours, on weekends and holidays, the application is accepted and the result of the provision of public services is issued on the next working day).
8
List of documents required for the provision of public services
To cancel the record of the act:
1) an application for the cancellation of an act record in accordance with Annex 32 to the Rules;
2) an identity document (for identification purposes);
3) certificates issued on the basis of an act record subject to cancellation (if any);
4) a document confirming the need to cancel the civil status record (if available);
5) a notarized power of attorney, if the representative of the service recipient applies;
When rendering a public service on the basis of a court decision that has entered into legal force, the service recipient is provided with:
1) an application for annulment of an act record on the basis of a court decision in the form in accordance with Annex 34 to the Rules;
2) the identity card of the service recipient (for identification of the individual);
3) information on the court decision on annulment that has entered into legal force, on the cancellation of a previously rendered court decision on establishing the fact or on the state registration of the record of the act, on the recognition of the record of the act as invalid, with an indication of the act record subject to annulment.
9
Grounds for refusal to provide public services established by the legislation of the Republic of Kazakhstan
1) establishing the unreliability of the documents submitted by the service recipient for receiving the state service, and (or) the data (information) contained therein;
2) non-compliance of the service recipient and (or) the submitted materials, data and information necessary for the provision of public services with the requirements of regulatory legal acts of the Republic of Kazakhstan.
The laws of the Republic of Kazakhstan may establish other grounds for refusal to provide public services.
10
Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form and through a State corporation
Service recipients who, in accordance with the procedure established by law, have a complete or partial loss of the ability or ability to perform self-service, independently move around, navigate, receive documents for the provision of public services by an employee of a State Corporation with departure at the place of residence by contacting through a Single contact Center 1414, 8 800 080 777.
The service recipient has the opportunity to receive the state service in electronic form through the portal, provided that the EDS is available.
The service recipient has the opportunity to obtain information about the procedure and status of the provision of public services in the remote access mode through the" personal account " of the portal, the reference services of the service provider, as well as the Single Contact Center "1414", 8-800-080-7777.
Appendix 32
to the Rules for Organizing
the state registration
of civil status acts, making Changes,
restoring, canceling
civil status records
Form
In____________________________
(name of the registering
authority)
from___________________________
(first name, patronymic (if specified
in
the identity documents), surname of the applicant)
_____________________________
resident (s) at the address:
_____________________________
phone no._______________________
ud. of the person no. _______________
(number, by whom and when issued)
IIN _________________________
Application for cancellation of the registration record
I ask you to cancel the record of the act on _______________________________________________________
I provide the following information about myself:
1. First name, patronymic (if specified in the identity documents),
last name ______________________________________________________________________________
2. Date of birth ______________________________________________________________________
3. Place of birth _____________________________________________________________________
4. Nationality _____________________________________________________________________
5. Citizenship ________________________________________________________________________
6. Marital status ________________________________________________________________
7. First name, patronymic (if specified in the identity documents),
last name, date and place of birth of minor children
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
8. First name, patronymic (if specified in the identity documents),
last name, date and place of birth of brothers, sisters, and their place of residence
____________________________________________________________________________________
____________________________________________________________________________________
9. Identity document _________________________________________________
10. Where and by whom he works ________________________________________________________________
11. Attitude to military service: liable for military service or non-liable for military service (please underline)
a) where is he registered ________________________________________________________________
b) the name of the military unit in which he serves _______________________________________
____________________________________________________________________________________
____________________________________________________________________________________
I attach the following documents to the application:
1) ______________________________ 4) _______________________________
2) ______________________________ 5) _______________________________
3)______________________________ 6) ________________________________
Warned (a) that for reporting false information in accordance with Article 491 of the Code
Of the Republic of Kazakhstan "On Administrative Offenses", an administrative penalty is imposed.
I agree to the use of information that constitutes a legally protected secret
contained in information systems
"____" ____________ 20__ years _________________signature