On approval of the Rules for providing social support measures to specialists in the field of health care, education, social security, culture, sports and agro-industrial complex, civil servants of akims of villages, settlements, rural districts who arrived to work and live in rural localities
Order of the Minister of national economy of the Republic of Kazakhstan No. 72 dated November 6, 2014. Registered with the Ministry of justice of the Republic of Kazakhstan on December 9, 2014 No. 9946.
A footnote. Title - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
In accordance with subparagraph 3-1) of paragraph 2 of article 6 The law of the Republic of Kazakhstan dated July 8, 2005 "on state regulation of the development of the agro-industrial complex and rural territories" and subparagraph 1) of article 10 Law of the Republic of Kazakhstan dated April 15, 2013 "on public services" I order you TO:
A footnote. Preamble - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 27.05.2020 No. 43 (entered into force after ten calendar days after the date of its first official publication).
A footnote. Item 1 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
1) state registration of this order in the Ministry of justice of the Republic of Kazakhstan and its official publication in the information and legal system "Adilet" and in official mass media;
2) placement of this order on the official Internet resource of the Ministry of national economy of the Republic of Kazakhstan.
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Minister |
E. Dossayev |
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Approved |
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Rules for providing social support measures to specialists in the field of healthcare, education, social security, culture, sports and agro-industrial complex, civil servants of akims of villages, settlements, rural districts who have arrived to work and live in rural localities
A footnote. Title - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
Chapter 1. General provisions
A footnote. Item 1 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
A list of the main requirements of its provision, including the characteristics of the process, form, content and result of the provision, as well as other data with the features of the provision of public services set out in the standard of the state service "Provision of social support to experts in the field of health, education, social welfare, culture, sports and agriculture, government officials of akim of villages, settlements, rural districts, who came to live and work in rural communities," according to the Annex 1 to this Regulation.
A footnote. Item 2 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
Chapter 2. Procedure for providing social support measures to specialists in the field of healthcare, education, social security, culture, sports and agro-industrial complex, civil servants of akims of villages, settlements, rural districts who arrived to work and live in rural localities
A footnote. Title of Chapter 2 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
At the same time, state employees of akims of villages, settlements, rural districts who arrived to work and live in rural localities are provided with a lifting allowance and social support for the purchase or construction of housing subject to the restrictions provided for in paragraph 12 of article 56 of the Law of the Republic of Kazakhstan dated November 23, 2015 "on public service of the Republic of Kazakhstan".
A footnote. Item 3 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
with subsequent provision to specialists in the field of healthcare, education, social security, culture, sports, agro-industrial complex and civil servants of akims of villages, settlements, rural districts who arrived to work and live in rural localities, for the purchase or construction of housing in tenge for up to fifteen years at a remuneration rate of 0.01 % per annum;
the loan disbursement period is calculated from the moment of transfer of loans from the lender's account and is 22 (twenty-two) months.
A footnote. Item 5 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
The list indicates the name and number of service recipients and / or their specialties for which social support measures will be provided in the form of a lifting allowance and a budget loan for the purchase or construction of housing for the upcoming period.
The local representative body (maslikhat) of a district (city of regional significance) annually decides to provide social support measures to service recipients in the form of a lifting allowance and a budget loan for the purchase or construction of housing.
A footnote. Item 6 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
Akim of a district (city of regional significance) enters into an assignment agreement with an attorney (agent) for the implementation of a budget program for crediting service recipients for the purchase or construction of housing in accordance with the legislation of the Republic of Kazakhstan.
Funds for reimbursement of expenses for the operational services of an attorney (agent) for the implementation of the budget program for crediting service recipients for the purchase or construction of housing are provided within the local budget in accordance with budget legislation.
A footnote. Item 9 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
1) when receiving a lifting allowance:
application form in accordance with Annex 2 to these Rules;
identity document (for identification purposes);
copy of the diploma of education;
a copy of the document confirming the employment of the service recipient;
2) when receiving a budget loan for the purchase of housing:
application form in accordance with Annex 2 to these Rules;
identity document (for identification purposes);
copy of the diploma of education;
a copy of the document confirming the employment of the service recipient;
certificate of state registration of marriage (matrimony) (for married service recipients) for identification purposes;
report from the Credit Bureau;
3) when receiving a budget loan for housing construction:
application form in accordance with Annex 2 to these Rules;
identity document (for identification purposes);
copy of the diploma of education;
a copy of the document confirming the employment of the service recipient;
certificate of state registration of marriage (matrimony) (for married service recipients) for identification purposes;
report from the Credit Bureau.
The requirement to submit other documents that are not provided for in these Rules is not allowed.
It is allowed to apply for a lifting allowance and a budget loan for the purchase or construction of housing at the same time.
When applying through the Portal, electronic copies (scanned) of the specified documents are attached to the application (with the exception of documents received from the relevant information systems), which are certified by the service recipient's electronic digital signature or a certified one-time password, in case of registration and connection of the service recipient's subscriber number provided by the mobile operator to the portal account, and are sent from the Portal to the automated information system " software product for accepting applications for rural mortgages "(hereinafter referred to as IP) to the service provider.
When applying through the Portal to the service recipient's "personal account", the status of acceptance of the request for social support measures is sent, indicating the date and time of receipt of the result.
A footnote. Item 10 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
An employee of a State Corporation checks the completeness of the package of documents accepted from the service recipient and issues a receipt for accepting documents.
If the service recipient submits an incomplete package of documents in accordance with the list provided for in paragraph 10 of these Rules, the employee of the State Corporation refuses to accept the application and issues a receipt for refusal to accept documents in accordance with Annex 3 to these Rules.
The date of receipt of the application and documents in the State Corporation and transfer of documents to the service provider is not included in the period of social support measures.
The resolution of the akimat of a district (city of regional significance) on the provision of social support measures to service recipients and/or registration and priority of service recipients for receiving social support measures is adopted within four working days.
The service provider provides delivery of the result of the state service to the State Corporation no later than one day before the expiration of the term for rendering the state service.
When applying through the Portal to the" personal account " of the service recipient, a notification about the provision of social support measures or a reasoned refusal to provide the service is sent. Upon successful delivery, a notification is sent to the Portal indicating the address of the service provider for signing the Agreement.
A footnote. Item 15 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
1) establishing the unreliability of documents submitted by the service recipient for receiving a public service, and (or) the data (information) contained therein;
2) if the service recipient is subject to a court decision (sentence) that has entered into legal force prohibiting activities or certain types of activities that require obtaining a certain state service;
3) if the service recipient is subject to a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to receiving a state service;
4) non-compliance of the service recipient with the requirements of paragraph 8 of article 18 The law.
The service provider ensures that data on the stage of rendering a public service is entered into the information system for monitoring the provision of public services in accordance with the procedure established by the authorized body in the field of Informatization.
1) when receiving a lifting allowance, the Agreement is signed within one working day between the service provider and the service recipient;
2) when receiving a budget loan for the purchase or construction of housing, the Agreement is signed within five working days between the service provider, the attorney (agent) and the service recipient.
A footnote. Item 18 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
The terms of re-examination of documents of service recipients who are on the waiting list for receiving social support measures are set by the service provider and do not exceed more than one year.
The service provider sends a notification about the suspension of the terms of providing social support measures to the State Corporation.
1) when providing a budget loan for the purchase of housing:
certificate of evaluation of the acquired real estate;
written consent to co-financing if the cost of the purchased housing exceeds the amount of the budget loan issued.
2) when providing a budget loan for housing construction:
certificate of assessment of pledged property;
pledge property insurance contract;
written consent to co-financing if the cost of housing construction exceeds the amount of the issued budget loan.
1) the service provider transfers the amount of the lifting allowance to the individual personal accounts of the service recipients within one working day;
2) the attorney (agent) within three working days after registration of the pledge agreement, in accordance with the procedure established by the legislation of the Republic of Kazakhstan, provides the service recipient with a loan for the purchase or construction of housing, taking into account the act of evaluation of the acquired real estate or pledged property.
1) as a pledge of the housing purchased by him;
2) other liquid real estate with subsequent pledge of the constructed housing.
1) the cost of one square meter of housing does not exceed forty-six monthly calculation indices;
2) the total estimated cost of housing construction does not exceed twice the amount of the loan issued;
3) the maximum period of housing construction does not exceed twelve months from the date of granting the loan.
Chapter 3. Procedure for appealing decisions, actions (omissions) of service providers and (or) their officials, a State Corporation and (or) their employees on issues related to the provision of public services
The complaint is made in writing. The complaint must contain the surname, first name, patronymic (if any), postal address, phone number, date of filing the complaint, and signature of the person who filed the complaint.
The complaint is accepted in writing by mail, through the portal, or on purpose through the office on business days.
Confirmation of acceptance of a complaint received both on purpose and by mail is its registration (the stamp, incoming number and date of registration are affixed to the second copy of the complaint or the cover letter to the complaint).
In order to confirm the acceptance of the complaint, the service recipient should be stamped with the incoming number, date, surname and initials of the person who accepted the complaint, and contact phone number of the relevant office.
The results of consideration of the complaint are reported to the service recipient in writing by mail.
When applying through the Portal, information about the appeal procedure can be obtained by calling the Unified contact center 1414, 8 800 080 7777.
When sending a complaint through the Portal to the service recipient, information about the request is available from the "personal account", which is updated during the processing of the request by the service provider (delivery marks, registration, execution, response to consideration or refusal of consideration).
A complaint about the actions (omissions) of employees of a State Corporation when providing services through a State Corporation is submitted to the head of the State Corporation, or to the authorized body in the field of Informatization.
In cases of disagreement with the results of the rendered public service, the service recipient has the right to apply to the court in accordance with the law on public services.
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Appendix 1 to the Rules |
A footnote. Appendix 1 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
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State service standard "Provision of social support measures to specialists in the field of health care, education, social security, culture, sports and agro-industrial complex, civil servants of akims of villages, settlements, rural districts who arrived to work and live in rural localities" |
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Name of the service provider |
Authorized bodies in the field of rural development of local Executive bodies of districts and cities of regional significance |
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Methods of providing a public service |
Non-profit joint-stock company " state Corporation "Government for citizens", e-government web portal |
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Term of rendering a public service |
6 (six) business days |
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Form of public service provision |
Electronic/paper version |
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Result of rendering a public service |
Notification of the need for the service recipient to apply to the service provider (indicating the address and contact details) to conclude an Agreement on the provision of social support measures to specialists in the field of health, education, social security, culture, sports and agro-industrial complex, civil servants of akims of villages, settlements, rural districts who arrived to work and live in rural localities, registration and priority, or a reasoned refusal to provide social support measures. |
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The amount of payment collected from the service recipient in the provision of public services, and the methods of its collection in cases stipulated by the legislation of the Republic of Kazakhstan |
The state service is provided free of charge |
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Service provider's work schedule |
Service provider – from Monday to Friday from 9-00 to 18-30 hours with a lunch break from 13-00 to 14-30 hours, except weekends and holidays in accordance with the labor legislation of the Republic of Kazakhstan. |
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List of documents required for the provision of public services |
1) when receiving a lifting allowance: |
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9 |
Grounds for refusal to provide a public service established by the legislation of the Republic of Kazakhstan |
Refusal to provide a public service is carried out in the following cases:: |
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10 |
Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form |
For service recipients who, in accordance with the procedure established by law, have completely or partially lost the ability or ability to perform self-service, move independently, or navigate, documents for the provision of public services are accepted by an employee of a State Corporation with departure at the place of residence, by contacting a Single contact center 1414, 8 800 080 7777. |
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Appendix 2 to the Rules |
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Form |
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To the mayor's office ____________________ |
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Application form
A footnote. Appendix 2 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
I ask You to pay me a lifting allowance and/or grant me the right to
apply for a budget loan for the purchase / construction of housing (please
underline) in the amount and under the terms of the Agreement (attached).
________ _________________
(date) (signature)
If any changes occur, I will notify you of them within 15 business days. I have been warned about my responsibility for submitting false information and / or forged documents.
I agree to the use of information that is a legally protected secret contained in information systems.
Documents accepted:
"____" ________ 20____ of the year
_________________ _______________________________________________________________________________
Signature full name officials who accepted the documents
________________________________________________________________________________
(cutting line)
The statement of the citizen (s) ____________________ attached documents in
the amount of ____________ pieces made "____" __________ 20____ year.
__________________ ________________________________________________________________________________
Signature Full Name of the official who accepted the documents
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Appendix 3 to the Rules |
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Form |
Receipt of refusal to accept documents
A footnote. Appendix 3 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
Guided by paragraph 2 of article 20 of the Law of the Republic of Kazakhstan of April 15, 2013
"About the state services", akimat ____________________ district (city of regional
value) ________________ region/ State Corporation "Government for
citizens" ___________________ (specify the address) refuses to accept the documents for the provision of
public services __________________________________ because You submit
an incomplete package of documents according to the list provided by the standard of
public services and/or documents with expired, namely:
Name of missing documents:
1) ________________________________________;
2) ________________________________________;
3) ….
This receipt is drawn up in 2 copies, one for each party.
________________________________________ ________________________________
last name, first name, patronymic (if any) (signature)
(hereinafter-Full Name.) (employee Of the state Corporation "Government for citizens")
Performer Full Name_____________
Phone number__________
Received: Full Name / signature of the service recipient
"___" _________ 20__ year.
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Appendix 4 to the Rules |
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Form |
Agreement on the provision of social support measures to specialists in the field of healthcare, education, social security, culture, sports and agro-industrial complex, civil servants of akims of villages, settlements, rural districts who arrived to work and live in rural localities
A footnote. Appendix 4 - as amended by the order of the Minister of national economy of the Republic of Kazakhstan dated 30.09.2020 No. 72 (entered into force after ten calendar days after the date of its first official publication).
Locality _________________ "___" ___________ 20__ of the year
Government Agency "___________________________" represented by the Manager ______________________________, hereinafter referred to as the "Administrator", on the one hand, the recipient of social assistance, ________________________________, hereinafter referred to as the "Recipient", on the other hand, and __________________________________, hereinafter referred to as "Attorney (agent)", with a third party entered into this agreement of mutual obligations on the following::
The parties, taking into account mutual responsibility and consent, without coercion from anyone, assume obligations that must be fully fulfilled by the parties, namely::
1.1 Administrator based on the decision of the maslikhat ______________
(no. _ _ _ _ from "___"_______ 20__ year) undertakes to provide social support measures in the form of::
1) lifting allowance in the amount of _______________________________
_______________________________________________________ tenge;
2) a budget loan for the purchase/construction of housing in the amount of _________________________________________________________ tenge for a period of _ _ _ _ years.
1.2 the Recipient undertakes to work for the organization for at least three years when receiving the above mentioned social support measures__________________ (health, education, social security, culture, sports, agro-industrial complex, and agro-industrial complex, the office of the akim of a village, settlement, or rural district) located in a rural locality _____________.
1.3 the Attorney (agent) undertakes, on the basis of the assignment agreement, to execute certain assignments related to budget lending on behalf of and at the expense of the administrator and in accordance with his instructions.
2.1 the Administrator has the right to:
1) require the recipient to perform in good faith and properly the obligations assumed in accordance with this Agreement;
2) receive information about registration at the recipient's place of residence from the relevant state information systems through the e-government gateway.
2.2 the Administrator must:
1) within one business day after the conclusion of this Agreement, transfer the assigned amount of the lifting allowance to the recipient's individual personal account.
2.3 the Recipient has the right to:
1) voluntary choice of social support measures when providing the necessary documents;
2) retain the right to receive social support measures when transferring to work in other rural localities (or within one rural locality) until the expiration of a three-year period related to production conditions or at the initiative of the administration, accepting obligations under an additional agreement.
2.4 the Recipient must:
1) submit to the Administrator, within 30 working days, supporting documents on the intended use of budget funds:
from the date of receipt of social support measures in the form of a budget loan for the purchase /construction of housing;
after housing construction is completed;
2) after registration with the judicial authorities of the acquired property/constructed property, submit the original housing documents to the Administrator as collateral for securing this Agreement for a period of at least three years until the full repayment of the budget loan received;
3) submit a certificate of employment to the Administrator on a quarterly basis;
4) ensure the full refund of budget funds received as social support measures in case of non-fulfillment of the terms of this Agreement;
5) ensure the monthly repayment of loan contributions by deducting the repayment amounts according to the schedule from the salary.
2.5 the Attorney (agent) has the right to:
1) make settlements with the recipient;
2) monitor the recipient's financial condition.
2.6 the Attorney (agent) is obliged to:
1) service a budget loan in accordance with the budget legislation of the Republic of Kazakhstan;
2) monitor the fulfillment of obligations of the recipient who has received social support measures under the loan agreement;
3) collect in case of non-fulfillment or refusal to fulfill the terms of this Agreement from the recipient in accordance with the budget legislation of the Republic of Kazakhstan.
3.1 all issues and disagreements that may arise during the implementation of this Agreement will, if possible, be resolved through negotiations between the Parties.
3.2 if disputes and disagreements cannot be settled through negotiations, they are subject to judicial resolution in accordance with the current legislation of the Republic of Kazakhstan.
4.1 This Agreement comes into force from the date of its signing by the parties.
Beginning of the Agreement with"___" _________ 20__ year.
4.2 the Agreement is drawn up in three copies having the same legal force for each of the parties.
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Administrator |
Recipient |
Attorney (agent) |
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