In accordance with subparagraph 1) of Article 10 of the Law of the Republic of Kazakhstan dated April 15, 2013 "On Public Services", I ORDER:
1. Approve:
1) rules for the provision of the state service "Examination and provision of psychological, medical and pedagogical advisory assistance to children with disabilities" in accordance with Annex 1 to this order;
2) rules for the provision of the state service "Rehabilitation and social adaptation of children and adolescents with developmental problems" according to Annex 2 to this order;
3) rules for the provision of public services "Acceptance of documents for the organization of individual free education at home for children who, for health reasons, cannot attend organizations of primary, basic secondary, general secondary education for a long time" according to Annex 3 to this order;
4) rules for the provision of public services "Acceptance of documents and enrollment in special educational organizations for children with disabilities to study in special general education curricula" according to Annex 4 to this order.
2. To recognize as invalid some orders of the Minister of Education and Science of the Republic of Kazakhstan in accordance with Annex 5 to this order.
3. The Committee of Preschool and Secondary Education of the Ministry of Education and Science of the Republic of Kazakhstan, in accordance with the procedure established by the legislation of the Republic of Kazakhstan, shall provide:
1) state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;
2) placement of this order on the Internet resource of the Ministry of Education and Science of the Republic of Kazakhstan after its official publication;
3) within ten working days after the state registration of this order with the Ministry of Justice of the Republic of Kazakhstan, submission to the Legal Department of the Ministry of Education and Science of the Republic of Kazakhstan of information on the implementation of measures provided for in subparagraphs 1), 2) of this paragraph.
4. Control over the execution of this order shall be entrusted to the supervising Vice-Minister of Education and Science of the Republic of Kazakhstan.
5. This order shall enter into force upon the expiration of ten calendar days after the date of its first official publication.
Minister of Education and Science
Of the Republic of Kazakhstan A. Aimagambetov
Appendix 1 to the order
Minister of Education and Science
Of the Republic of Kazakhstan
dated May 27 , 2020 No. 223
Rules for the provision of the state service "Examination and provision of psychological, medical and pedagogical advisory assistance to children with disabilities" (hereinafter - the Rules)
1. General provisions
1. These Rules for the provision of public services "Examination and provision of psychological, medical and pedagogical advisory assistance to children with disabilities" (hereinafter – the Rules) are developed in accordance with subparagraph 1) of Article 10 of the Law of the Republic of Kazakhstan dated April 15, 2013 "On Public Services" (hereinafter - the Law) and determine the procedure for its provision.
2. The following concept is used in these Rules:
1) public service standard – a list of basic requirements for the provision of public services, including the characteristics of the process, form, content and result, as well as other information, taking into account the specifics of the provision of public services;
3. The state service "Examination and provision of psychological, medical and pedagogical advisory assistance to children with disabilities" (hereinafter referred to as the state service) is provided by psychological, medical and pedagogical consultations (hereinafter referred to as the service provider).
2. The procedure for the provision of public services
4. To receive a public service, an individual (hereinafter referred to as the service recipient) applies to the office of the service provider and/or through the e-government web portal www.egov.kz .
5. When applying through the office of the service provider, the registrar appoints the date of the psychological, medical and pedagogical examination and enters data into the Journal of Preliminary registration of children for consultation in accordance with Annex 1 to these Rules and notifies the service recipient. The package of documents according to Appendix 2 to these Rules is provided by the service recipient on the appointed day of the psychological, medical and pedagogical examination.
A preliminary appointment is provided by phone and (or) at the direct request of the service recipient.
6. When contacting via the e-government web portal www.egov .kz the service recipient selects the electronic public service in the "Family" section, fills in the fields of the electronic request and attaches a package of documents.
The service provider processes (checks, registers) the electronic request of the service recipient within two working days and sends a notification about the status of the electronic request and the date of the psychological, medical and pedagogical examination to the "personal account" of the service recipient on the portal in accordance with Appendix 3 to these Rules.
7. The waiting time in the queue for a psychological, medical and pedagogical examination is up to thirty calendar days.
The reclamation of documents from service recipients that can be obtained from information systems is not allowed.
8. When the service recipient submits an incomplete package of documents and (or) expired documents, the service provider prepares a reasoned refusal to further consider the application in accordance with Annex 4 to these Rules within the specified time and sends it to the portal's "personal account".
9. When the service recipient provides a full package of documents, the registrar, on the appointed day, when the service recipient appears, enters the data of the service recipient into the Register of the examination of children in the PMPC in accordance with Annex 5 to these Rules, transfers the package of documents to specialists.
10. After receiving the package of documents, specialists conduct a psychological, medical and pedagogical examination of the child in the presence of parents (legal representatives) and consulting by specialists of the service provider.
11. After a psychological, medical and pedagogical examination by the specialists of the service provider, a written conclusion is formed indicating the recommended educational, medical and social services, the type of educational program.
12. The written conclusion is signed by the head of the service provider and issued to the service recipient on the day of the survey and/or the service provider sends it to the "personal account" of the service recipient on the portal in the form of an electronic document within two working days in accordance with Annex 6 to these Rules.
13. The service provider ensures that information about the stage of rendering public services is entered into the information system for monitoring the provision of public services in accordance with subparagraph 11) of paragraph 2 of Article 5 of the Law.
3. The procedure for appealing decisions, actions (inaction) of the service provider to the local executive bodies of the city of republican significance and the capital, district (city of regional significance), and (or) its officials on the provision of public services
14. A complaint against the decision, actions (inaction) of the service provider on the provision of public services may be submitted to the head of the service provider, to the authorized body for the assessment and control of the quality of public services, in accordance with the legislation of the Republic of Kazakhstan.
The complaint of the service recipient received by the service provider directly providing the public service, in accordance with paragraph 2 of Article 25 of the Law of the Republic of Kazakhstan "On Public Services" is subject to consideration within five working days from the date of its registration.
The complaint of the service recipient received by the authorized body for the assessment and control of the quality of public services is subject to consideration within fifteen working days from the date of its registration.
15. In cases of disagreement with the results of the provision of public services, the service recipient has the right to apply to the court in accordance with the procedure established by the legislation of the Republic of Kazakhstan.
Appendix 1 to the Rules
for the Provision of Public Services
"Examination and provision
of psychological, medical
and pedagogical advisory
assistance to children
with disabilities"
The journal of pre-registration of children for consultation
Texeru kuni
Date of examination
Texeru uakyty
Examination time
Balanyn TAA (ol bolgan zhagdaida)
Full name of the child (if any)
Balanyn
ZHSN
IIN of the child
Zhasy
Age
PMPC-ga kelu sebepteri
The basis of the appeal to the PMPC
Appendix 2 to the Rules
for the provision of public services
"Examination and provision
of psychological, medical
and pedagogical advisory
assistance to children
with disabilities"
The standard of the state service "Examination and provision of psychological, medical and pedagogical advisory assistance to children with disabilities"
1
Name of the service provider
Psychological, medical and pedagogical consultation
2
Methods of providing public services (access channels)
-psychological, medical and pedagogical consultation;
-e-government web portal: www.egov .kz;
3
The term of the provision of public services
The waiting time in the queue for a psychological, medical and pedagogical examination is up to thirty calendar days.
When contacting the service provider, the date of the psychological, medical and pedagogical examination is assigned on the day of the request.
When contacting through the portal, the date of the psychological, medical and pedagogical examination is assigned within 2 (two) working days.
At the same time, a psychological, medical and pedagogical examination is carried out on the appointed day.
The maximum allowable waiting time for the delivery of a package of documents to the service provider is no more than 15 (fifteen) minutes.
The maximum allowable service time of the service recipient is no more than 15 (fifteen) minutes.
4
The form of rendering the provision of public services
Electronic (partially automated)
Paper
5
The result of the provision of public services