REPORT on the activities of local Executive bodies of the state institution "Department of architecture, urban planning and construction of Sarykol district akimat" on the provision of public services for 2019
1. General provisions
1) State institution "Department of architecture, urban planning and construction of Sarykol district akimat", Kostanay region, Sarykol village, Lenin street, tel. 825122753
2) Information about public services:
- number of public services -5:
Provision of raw materials for the development of construction and reconstruction projects (redevelopment, re-equipment); 2. Provision of land for the construction of an object within the locality 3. Approval of the draft project; 4. Issuance of a certificate to determine the address of a real estate object on the territory Of The Republic Of Kazakhstan 5. Issuing a decision to conduct a set of works on postutilization of objects (demolition of buildings).
In total 60080 public services were rendered in 2019:
- 952 services were provided through the state Corporation "Government for citizens";
- 49 services were provided through the e - licensing portal;
- through the portal of "electronic government" -59079
2. Working with service recipients
1) Information about the sources and locations of access to information about the order of rendering the state services, the Official Internet resource of akimat of the district, stands in the building of GU "Department of architecture, urban planning and construction of Sarykol area"
2) Information on public discussion of draft standards of public services - conducted outreach activities to improve the quality of public services.
3) measures aimed at ensuring transparency of the process of providing public services (explanatory works, seminars, meetings, etc.).
3. Activities to improve the processes of providing public services.
1) Results of optimization and automation of public service delivery processes
2) Measures aimed at improving the skills of employees in the provision of public services:
Prospects for further efficiency and increasing satisfaction of service recipients with the quality of public services-media coverage.
In the district newspaper, in places where people are most crowded, standards and regulations of public services are placed.
Work continues to translate the procedure for providing public services through PSC and PEP, and awareness-raising is being conducted with people with disabilities to apply for public services through PEP.