During the period under review, 969 appeals were received to the local executive bodies of the Karabalyk region , of which: 342 to the district akim apparatus , 395 to the district akimat departments , 232 to the akims of rural districts (table below).
The total number of appeals received by the local executive bodies of the Karabalyk region
|
No. |
Name of the state body |
Total number of requests |
of which by type of appeal |
||
|
statements |
complaints |
other |
|||
|
1 |
Akim machinery of Karabalyk region |
341 |
250 |
2 |
89 |
|
2 |
Finance department |
5 |
5 |
|
|
|
3 |
Department of Economics and Budget Planning |
1 |
1 |
|
|
|
4 |
Department of Employment and Social Programs |
60 |
27 |
|
33 |
|
5 |
Department of Internal Policy |
ten |
eight |
|
2 |
|
6 |
Department of Culture and Language Development |
4 |
4 |
|
|
|
7 |
Department of Architecture, Urban Planning and Construction |
2 |
2 |
|
|
|
eight |
Department of Agriculture |
281 |
4 |
|
277 |
|
nine |
Department of Land Relations |
eighteen |
16 |
|
2 |
|
ten |
Department of Housing and Communal Services, Passenger Transport, Highways and Housing Inspection |
eight |
7 |
|
1 |
|
eleven |
Entrepreneurship department |
5 |
5 |
|
|
|
12 |
Department of Physical Culture and Sports |
2 |
|
|
2 |
|
13 |
Akim of the Beloglinsky rural district |
37 |
36 |
|
1 |
|
fourteen |
Akim of Burlinsky rural district |
eleven |
eleven |
|
|
|
15 |
Akim of Boskol rural district |
6 |
6 |
|
|
|
16 |
Akim of Lesnoye village |
|
|
|
|
|
17 |
Akim of the Mikhailovsky rural district |
fourteen |
13 |
|
1 |
|
eighteen |
Akim of Novotroitsk rural district |
13 |
13 |
|
|
|
19 |
Akim of the village Pobeda |
43 |
43 |
|
|
|
twenty |
Akim of Kosobinsky rural district |
5 |
5 |
|
|
|
21 |
Akim of Smirnovsky rural district |
nine |
nine |
|
|
|
22 |
Akim of the Stationary rural district |
5 |
5 |
|
|
|
23 |
Akim of Toguzak rural district |
6 |
4 |
|
2 |
|
24 |
Akim of Urnek rural district |
5 |
5 |
|
|
|
25 |
Akim of the village of Karabalyk |
78 |
64 |
|
fourteen |
|
|
Total |
969 |
543 |
2 |
424 |
At the place of admission, 921 appeals were considered and resolved (apparatus of the district akim - 298 , departments of the district akimat - 395 , akims of rural districts - 228 ), of which:
satisfied - 522 ( administration of the district akim - 121 , departments of the district akimat - 344 , akims of rural districts - 57 ),
denied - 0 (district akim apparatus - 0, akim apparatus of rural districts - 0 )
explained - 393 (district akim apparatus - 170 , district akimat departments - 52 , akim offices of rural districts - 171 ),
terminated - 3 (akim's office of the district - 2, departments of the district akimat - 1 , akim's offices of rural districts - 0 ).
For consideration by competence, 42 appeals were redirected (the district akim's office - 38 , the district akimat's departments - 0, the akim's offices of rural districts - 4 )
written off - 0 ,
under consideration - 5 (administration of the district akim - 5 ) .
The analysis shows that the largest number of applications are received on issues of agriculture, employment, social security, housing and communal services (road repair, water and electricity supply, heating), land use.
Complaints received by the local administration of the Karabalyk region
|
No. |
Name of the state body |
Number of complaints received |
decisions taken |
||||
|
Udov satisfied |
Under consideration |
Denied |
Terminated on petition |
Perena edited by competence |
|||
|
1 |
State institution "Akim apparatus of Karabalyk region" |
2 |
0 |
1 |
0 |
0 |
1 |
Since the beginning of the year, the local executive bodies of the district have registered 265 applications from a personal reception (akim of the district - 69 , deputy akim - 1 , chief of staff - 6 , heads of district departments - 29 , akims of rural districts - 160 ).
Personal welcome
|
No. |
Reception leader |
Total accepted |
decisions taken |
Nature of the question |
|||||
|
clarified |
satisfied |
others |
|
|
|
others |
|||
|
1 |
Akim of the district |
69 |
69 |
|
|
|
|
|
|
|
2 |
Deputy akims of the district
|
1 |
1 |
|
|
|
|
|
|
|
3 |
Head of the district administration |
6 |
6 |
|
|
|
|
|
|
|
4 |
Heads of departments of akimat |
29 |
29 |
|
|
|
|
|
|
|
5 |
Akim of rural districts |
160 |
160 |
|
|
|
|
|
|
|
7 |
Total |
265 |
265 |
|
|
|
|
|
|
The analysis shows that the largest number of applications are received on issues of agriculture, employment and social security, housing and communal services (repair of roads, water and electricity supply, heating), land use and the introduction of quarantine on business issues.
From March 16, 2020, receptions of individuals and representatives of legal entities are held by telephone and online.
Disciplinary action
|
No. |
Name of the state body |
Position |
Reason (describe what kind of violation the specialist committed: violation of the consideration period, violation of the redirection period, distortion of statistical data, issuance of a coupon at a personal appointment, etc.) |
Number and date of the administrative document |
|
|
|
|
|
|
On the work of the regional branches of the Nur Otan party
Since the beginning of the year, the chairman of the regional branch of the Nur Otan party held 4 receptions of citizens, at which 11 people were received .
|
No. |
Reception manager |
Date and place of the reception |
Total accepted human |
Decisions taken (must be filled in your data) |
Nature of the question |
||||
|
Satisfy stolen |
Connector clear |
Housing and communal services |
Zemlepo use |
Obrazo dwelling |
Other |
||||
|
1 |
Akim of Karababyk region |
01/28/2021 |
3 |
2 |
1 |
3 |
|
|
|
|
2 |
02/10/2021 |
1 |
- |
1 |
1 |
|
|
|
|
|
3 |
03/10/2021 |
2 |
- |
2 |
1 |
1 |
- |
|
|
|
4 |
04/07/2021 |
1 |
- |
1 |
|
|
|
1 |
|
|
5 |
04/14/2021 |
2 |
- |
2 |
2 |
|
|
|
|
|
6 |
04/21/2021 |
1 |
- |
|
|
|
|
1 |
|
|
7 |
04/28/2021 |
1 |
|
|
|
|
|
1 |
|
|
|
Total - 11 |
|
eleven |
2 |
7 |
7 |
1 |
- |
3 |
About the work of the front office:
On May 26, 2020, on the basis of the regional akimat, the service “Karabalyk kumek alagy” (front office) began to work. For the implementation of the project, 7.5 million tenge was allocated from the district budget (office furniture, office equipment necessary for the functioning of the front office were purchased, thematic design was carried out).
The service consists of 3 blocks:
- front office (reception of citizens) (20 sq.m.) ;
- office for working with written and oral applications of citizens (15 sq. m);
- an open akimat for consulting citizens, a self-service corner, a call center (46 sq.m.) .
The service employs 5 people (from the number of previously employed employees) . Working hours: from 9.00 to 18.30 hours with a lunch break from 13.00 to 14.30 hours.
Reception of citizens on the basis of the front office is not carried out due to the pandemic.
The situation center "Ikomek-109" received 54 calls for the current period of 2021 ( through the social sphere - 5, education - 2, housing and communal services - 11, agriculture - 2, border crossing - 11, improvement - 11, consultations (other) - 12, 11 questions were clarified, 1 question was removed from control).
This year, on the basis of the State Institution "Akim's Office of the village of Karabalyk", the State Institution "Akim's Office of the Boskolsky Rural District" and the State Institution "Akim's Office of the Station Rural District" , project offices "Komek alany" have been opened. For the implementation of projects from the budget, 4.1 million tenge was allocated (office furniture, office equipment necessary for the functioning of the front office were purchased, thematic design was carried out).
In general, 7 people are involved in the work of the services (from among the employees of the Employment Center, the Akim's Office of the village of Karabalyk, the Akim's Office of the Boskol Rural District and the Akim's Office of the Station Rural District) . Working hours: from 9.00 to 18.30 hours with a lunch break from 13.00 to 14.30 hours.