Position about the department for monitoring the consideration of appeals and documentation support government agency “Apparatus of the district akim Beimbet Mailina”
1. General Provisions
- This provision establishes uniform requirements for the organization and activities of the department for monitoring the consideration of applications and documentation support of the state institution “Apparatus of the Akim of the Beimbet Mailina District” (hereinafter referred to as the Department) in order to improve the quality of work of local executive bodies, as well as state bodies directly subordinate and accountable akim of the district.
- The department is a structural subdivision of the district akim’s apparatus, formed, abolished and reorganized by the district akimat.
- The structure and staffing of the Department are approved by the akim of the district in the manner established by the legislation of the Republic of Kazakhstan.
- The department consists of:
1) head of department;
2) chief specialist;
3) chief specialist.
2. Main tasks of the Department
- Ensuring a uniform procedure for document flow in the office of the district akim in accordance with the requirements of the legislation of the Republic of Kazakhstan.
- Ensuring registration and consideration of appeals from individuals and legal entities.
3 Organization of interaction with government agencies and civil society.
- Organizing and conducting personal reception of individuals and legal entities by the district akim, his deputies, the head of the district akim’s office, and monitoring the consideration of requests and instructions given during the personal reception of individuals and legal entities.
- Organization of work on recording and storing completed cases, preparing and submitting them to the archive in accordance with the established procedure.
- Department structure
- The department has the powers necessary to implement its main tasks and functions, in accordance with legislative acts, acts of the President of the Republic of Kazakhstan, and other regulatory legal acts of the Republic of Kazakhstan.
- The department is headed by the head of the department, appointed and dismissed by the district akim.
- The Head of the Department submits to the head of the district akim’s office proposals on the structure and staffing of the Department.
- For these purposes, the Head:
1) distributes responsibilities between department employees, ensures proper performance and labor discipline;
2) carries out planning of the Department's work;
3) makes proposals to the head of the district akim’s office on encouraging employees of the department and imposing penalties on them;
4) interacts with other structural divisions of the akim’s apparatus and the district akimat;
5) exercises other powers in accordance with the laws and acts of the President of the Republic of Kazakhstan.
- Documents sent on behalf of the Department to other structural divisions on issues within the competence of the Department are signed by the head of the Department, and in his absence - by the person replacing him.
4. Main functions and areas of activity of the Department
- Carries out initial processing, preliminary review, registration of incoming and outgoing official correspondence, distribution of documents.
- Organizes timely review by management of incoming documents, monitors the correct execution of documents submitted for signature to the district akim.
- Promptly prints documents, reproduces and copies materials of the akimat of the region, district, protocol decisions of meetings under the akim of the region, district, the office of the district akim, is responsible for the timely release and distribution of documents to addressees.
- Provides ordering and accounting of blank products, seals and stamps.
- Organizes the storage of official seals of the district akim and his apparatus.
- Carries out work to explain the current legislation of the Republic of Kazakhstan in the field of office work, as well as the Administrative Procedural Code of the Republic of Kazakhstan to employees of the district akim’s apparatus, heads of government agencies, akims and specialists of the akim’s apparatus of rural districts, villages.
- Register in journals of the established form the decisions and orders of the akim received for release, resolutions of the district akimat, orders of the head of the district akim’s office.
- Develops a nomenclature of files of the district akim’s office, ensures prompt storage and use of files before transferring them in the prescribed manner to the departmental archive.
- Develops regulations on the departmental archive and the expert commission, organizes the work of the expert commission, keeps minutes of the meetings of the expert commissio.
- Monitors the consideration of appeals from individuals and legal entities sent to government agencies.
- Considers requests from individuals and legal entities and sends responses to applicants.
- Organizes accounting and maintenance of current paperwork based on requests from individuals and legal entities.
- Monitors the timing of consideration of appeals from individuals and legal entities considered in the office of the district akim, state institutions of the.
- Determines the nature of issues, distributes appeals from individuals and legal entities and forwards them to structural units of the district akim’s office, other government bodies, subordinate organizations for consideration and submission of a response, except for appeals, the procedure for consideration of which is established by the legislation of the Republic of Kazakhstan on administrative offenses, criminal offenses procedural, civil procedural legislation of the Republic of Kazakhstan.
- Analyzes incoming requests.
- Monitors compliance with legal requirements for consideration of appeals from individuals and legal entities, instructs newly hired employees of the district akim’s office, state bodies of the district on the consideration of appeals from individuals and legal entities.
- Prepares draft reports and analytical notes of the district akim, the head of the district akim’s office on the progress of implementing the instructions of the Head of State, the leadership of the Presidential Administration and the Assistant to the President-Head of the Department for Control over Review.
- Interacts with the responsible structural divisions of state bodies, other authorized state bodies and the Department for control over the consideration of appeals of the regional akim’s office on the implementation of instructions from the Head of State, the leadership of the Presidential Administration, the akim of the Kostanay region, given in the framework of the consideration of appeals from individuals and legal entities.
- Organizes the reception of citizens, ensures the appearance of citizens for a personal reception in accordance with the regulations for the personal reception of individuals and legal entities by officials of the state institution “Apparatus of the Akim of the Beimbet Mailina District”.
- monitors the work on receiving and considering appeals from individuals and legal entities by state bodies of the district.
- provides advisory assistance to individuals and legal entities within the competence of the Department.
5. Department Rights
- Monitor and demand from employees of the district akim’s office to comply with the established rules for working with documents.
- Check the organization of office work, document storage, the correctness of registration of cases in the structural divisions of the apparatus.
- Monitor the organization of work with documents, work with citizens’ appeals in the offices of akims of rural districts, the village of Tobol, government institutions subordinate to the district akimat, departments of the district akim’s office and make proposals for improving work in areas.
- Request from the structural divisions of the district akimat, akims of the city, villages and rural districts information necessary for the work of the department.
- Return incorrectly completed documents to recipients.
- Return low-quality materials for revision regarding requests from individuals and legal entities.
- Involve heads of government bodies and interested organizations to participate in personal reception of individuals and legal entities by the leadership of the district akimat.
- Provide methodological assistance in organizing office work, working with requests from individuals and legal entities, work of departmental archives in government institutions, akims of rural districts and the village of Tobol, make proposals for improving work.
- Make proposals to the head of the district akim’s office on encouraging department employees and imposing penalties on them.
6. Responsibility of the Department
- The head of the Department bears full responsibility for the quality and timeliness of fulfillment of the tasks and functions assigned to the Department by these Regulations.
- The degree of responsibility of other employees is established by job descriptions.
7. On material incentives for employees of the Department
In accordance with the legislation of the Republic of Kazakhstan, the head of the Institution, in agreement with the akim of the district, and in cases of absence thereof, the first head of the state body, has the right to establish, taking into account the current bonus system and available opportunities, additional material incentives for employees of the department for monitoring the consideration of applications and documentation support.
8. Organization of the Department's activities
The department is directly subordinate to the head of the district akim’s office.