1) Information about the service provider:
The State Institution "Department of Agriculture of the Akimat of Beimbet Mailin District" (hereinafter referred to as the Department) is a state body of the Republic of Kazakhstan operating in the socio-labor sphere. Location: 60 Tauelsizdik Street, Ayet village, Beimbet Mailin district, Kostanay region; contact phone: 8(71436)36644; email address: a.shokpatov@kostanay.gov.kz.
2) Information on public services:
In accordance with the Register of Public Services (approved by Order No. 39/NҚ of the Acting Minister of Digital Development, Innovation and Aerospace Industry of the Republic of Kazakhstan dated January 31, 2020, "On approval of the register of public services"), the Department provides the following public services:
In total, the Department provided 402 public services in 2025:
— 25 public services were provided through the "Government for Citizens" State Corporation;
— 377 public services were provided in electronic format;
— 0 public services were provided in paper form.
The following public services: "Conducting annual state technical inspections of tractors and self-propelled chassis and mechanisms based on them, their trailers, including trailers with mounted special equipment, self-propelled agricultural, melioration, and road-building machines and mechanisms, as well as special off-road vehicles" and "Provision of information on the presence (or absence) of pledges or other encumbrances on tractors and self-propelled chassis and mechanisms based on them, their trailers, including trailers with mounted special equipment, self-propelled agricultural, melioration, and road-building machines and mechanisms, as well as special off-road vehicles, and the issuance of registration documents (duplicates) and state license plates for them" are provided free of charge.
Public services: Issuance of driving licenses for tractors and self-propelled chassis and mechanisms based on them, self-propelled agricultural, melioration, and road-building machines and mechanisms, as well as special off-road vehicles; State registration (re-registration) and decommissioning of tractors and self-propelled chassis and mechanisms based on them, their trailers, including trailers with mounted special equipment, self-propelled agricultural, melioration, and road-building machines and mechanisms, as well as special off-road vehicles, and the issuance of registration documents (duplicates) and state license plates for them; State registration (de-registration) of pledges, registration of amendments and additions (including transfer of ownership to another person, assignment of claim rights, subsequent pledge (re-pledge)), and termination of a registered pledge, as well as the issuance of certificates or duplicates of state registration of pledges for tractors and self-propelled chassis and mechanisms based on them, their trailers, including trailers with mounted special equipment, self-propelled agricultural, melioration, and road-building machines and.
mechanisms, and special off-road vehicles are provided on a paid basis.
3) Information on the most frequently requested public services.
Based on the analysis, the SI "Department of Agriculture of the Akimat of Beimbet Mailin District" has determined that all public services were in high demand in 2025.
1) Information on sources and locations of access to information regarding the procedure for providing public services.
In accordance with the Law of the Republic of Kazakhstan "On Public Services," information on the procedure for providing public services is freely available on the official website of the Akimat of Beimbet Mailin District and the SI "Department of Agriculture of the Akimat of Beimbet Mailin District," as well as on information boards.
2) Activities aimed at ensuring transparency in the provision of public services (explanatory work, seminars, meetings, interviews, etc.).
In order to improve the process of providing public services, responsible employees of the Department participate in various events (seminars, round tables, meetings, etc.) regarding public service provision. Upon request, service recipients receive professional consultations on the procedures for obtaining public services.
1) Results of optimization and automation of public service delivery processes.
The automation of public service delivery processes has a positive impact on the quality of service provision. Automation simplifies the delivery of public services and reduces the time required for document processing.
2) Activities aimed at improving the professional qualifications of employees in the field of public service delivery.
In 2025, one specialist completed professional development courses in the field of public service delivery.
Department employees responsible for providing public services continuously improve their knowledge by studying relevant regulatory legal acts in the field of public services.
1) Information on complaints from service recipients regarding public service delivery.
No complaints regarding the provision of public services were received in 2025.
1) Results of internal control over the quality of public service delivery
During the year 2025, no cases of violation of the deadlines for the provision of public services were recorded.
3) Results of the control over the quality of public service delivery conducted by the authorized body for evaluation and control of public service quality
In 2025, the "Department of Informatization, Public Service Provision and Archives of the Akimat of Kostanay Region," as the authorized body for evaluation and control, conducted a quality control review of the public services provided.
4) Results of public monitoring of the quality of public service delivery
Public monitoring of the quality of public service delivery for 2025.
To ensure the continued effective operation of the Department and to increase service recipient satisfaction, the following actions are planned for 2026:
The Department provides 5 public services:
...melioration, and road-building machines and mechanisms, as well as special off-road vehicles, and the issuance of registration documents (duplicates) and state license plates for them;