PUBLIC SERVICE IMAGE
Creating a positive image of civil servants
Civil service is the activity of civil servants in state bodies for the execution of official powers, aimed at the implementation of the tasks and functions of state power.
The state service of the Republic of Kazakhstan is designed to regulate public processes, ensure the integrity of the state and implement the interests of citizens of the Republic of Kazakhstan.
For the public service, image has an important functional and status significance. It is an indicator of the level of trust in the population and a criterion for evaluating the effectiveness of management activities and state-led changes. It records the degree to which government actions meet the requirements and expectations of specific social groups and society as a whole. As a result, the image largely determines the behavior of citizens in relation to public authorities, determines the degree of public support for the activities of the public service and its reform program. The formation of a positive image of the civil service and civil servants is a necessary condition for the effective functioning and development of this social institution, as well as a condition for improving the efficiency of the state bodies and the civil service system.
Currently, the state pays serious attention to issues related to the need to improve the image of public servants.
Image (from the English word image) is a purposefully formed image (person, organization, phenomenon) designed to have a certain emotional and psychological impact on a certain group of people.
Creating a positive image of a civil servant is a complex and lengthy process.
The process of creating a positive image of a civil servant is closely interlinked with the image policy of the Executive power. The main requirements for a positive image of a civil servant are defined in The code of honor of civil servants of the Republic of Kazakhstan.
Thus, public service is an expression of special trust on the part of society and the state and imposes high requirements on the morals and moral and ethical appearance of public servants
According to the law of the Republic of Kazakhstan "On public service" public servant is a citizen of the Republic of Kazakhstan, which occupies in the manner prescribed by law paid from the Republican or local budgets or from funds of the National Bank of the Republic of Kazakhstan position in a state Agency and the implementing authority to implement tasks and functions of the state.
The civil servant himself must have such qualities as high moral responsibility, professional knowledge, the ability to apply them in practice, honesty, integrity, active life position, have a sense of patriotism, the moral image of a civil servant.
For committing disciplinary offences, including violations of the Code of honor of civil servants of Republic Kazakhstan (Rules of office ethics of state servants), civil servants in accordance with article 28 of Law of RK "About state service" may include the following types of punishments: the remark, reprimand, strict reprimand, warning of incomplete official conformity, demotion and dismissal from his post.