In its activities, the Department is guided by the normative legal acts of the Republic of Kazakhstan: The Constitution, the labor Code, the code of honor of civil servants, "on the National archival Fund and archives", "on local state administration and self-government", "on the procedure for considering appeals of individuals and legal entities", "on public services", "on public service", "on combating corruption", "on languages in the Republic of Kazakhstan", "on administrative procedures", "on legal acts", "on Informatization", " on electronic document and electronic digital signature", The budget code, "On public procurement", orders, other normativnye documents on the questions entering into the competence of Department and administrative documents of the Ministry of culture and sports of the Republic of Kazakhstan, akimat and maslikhat of the region, Directorate of information, public services and archives of the akimat of Kostanay region by the Position Control and the present regulations.