
The State Revenue Committee held a competition for the month of November 2022 among 223 UGD for the title of "The best employee of the Service Center".
The competition is held by secretly calling the employees of the territorial OGD and includes several criteria:
- Corporate greeting of the taxpayer with the provision of personal data;
- Providing full and correct advice on the question asked;
Ability to respond adequately to objections, conflict issues from the taxpayer
This competition is aimed at obtaining an objective assessment of the result of the provision of services by employees of Service Centers and has a direct impact on improving the quality of services provided by state revenue agencies.
According to the results of November 2022, the "Best employees of the Service Center" were recognized:
A competition was held for the title of "The best employee of the Contact Center" for the month of November 2022, according to the results of which the chief specialist of the Department of Explanatory Work and the contact center of the DGD in the city of Almaty - Seydazym Aigerim Bekbosynkyzy was recognized as the best employee. Aigerim Bekbosynkyzy's work experience in the state revenue bodies is more than 6 years.
During her work, she has proven herself to be a responsible, competent specialist. Ensures timely and high-quality execution of orders.
In November of this year, I received 990 calls, of which 99.2% of the citizens who applied positively assessed the work.