Report on activities related to the provision of public services for 2024
The most important achievement of the State Revenue Committee in the field of automation is to bring the share of electronic services to 99%. In 2023, the share of public services rendered electronically was 99.3%, in 2024 - 99.2%, and in the 1st quarter of 2025 - the share was 99.6%.
The highest priority and most in-demand electronic service is the receipt of tax reports - 99.2%. The Open Application Programming Interface (API) service for receiving tax reports, as an alternative way to the taxpayer's Office for submitting tax reports, can accept and process all existing forms of tax reporting, the average time for processing tax reports is 1-2 minutes.
Measures to develop the electronic services of the State Revenue Committee, as well as their integration into eGov e-government services, contributed to the achievement of high rates in terms of the share of public services rendered electronically.kz and mobile applications of second-tier banks.
So, to date, electronic tax services are provided at the taxpayers' choice in the following ways: the Taxpayer's Office, the Committee's portal kgd.gov.kz , the eGov e-government portal.kz, the portal "eLicense.kz", mobile applications eGov mobile, e-Salyq Azamat, e-Salyq Business, Kaspi, Halyk bank, Bank Centre Credit, Home Credit Bank and others.
Out of 38 electronic government services, mobile applications have been launched:
- e-Government (eGov mobile and eGov Business) - 17 services and 8 services, including a universal declaration reporting service;
- second-tier banks (Kaspi, Halyk bank, Bank Centre Credit, Home Credit Bank and others) - 16 government services and services, including tax reporting services for individuals and individual entrepreneurs, as well as sending push messages about upcoming tax reporting deadlines and upcoming tax payment deadlines property tax, land tax, vehicle tax, the closure status of an individual entrepreneur, and the existence of tax arrears.
- Committee of State Revenue ("e-Salyq Business") - 10 services, including registration as sole proprietor, selection and change of tax regime, issuance of checks at the cash register, income accounting, payment of taxes, receipt of notifications. This functionality is designed to help novice entrepreneurs and small and micro businesses who find it difficult to keep tax records.