The quality of public services in 2024

The Agency for Civil Service Affairs has published the results of public monitoring of the quality of public services for 2024
- in the official language at the link https://www.gov.kz/memleket/entities/qyzmet/documents/details/788198 ?lang=kk&ysclid=m6hgae44kv894867099
- in the official language- https://www.gov.kz/memleket/entities/qyzmet/documents/details/788198 ?lang=ru&ysclid=m6hgae44kv894867099
According to the State Law "Issuing licenses for the storage and retail sale of alcoholic beverages, with the exception of activities related to the storage and retail sale of alcoholic beverages in the territory of its production"
According to the results of the survey, the authorized state body (MOF) was awarded 4.84 points with a satisfaction level of 89.5%.
The e-government portal was awarded 4.71 points with a satisfaction level of 81.3%.
As a result, according to the results of public monitoring within the NHS, the total MF score was assigned to 4.76 or 83.9%.
According to the State Institution "Application of out-of-court bankruptcy procedure"
According to the results of the survey, the authorized state body (MOF) was awarded 4.7 points with a satisfaction level of 79.8%.
The e-government portal was awarded 4.62 points with a satisfaction level of 72.4%.
As a result, according to the results of public monitoring within the NHS, the total MF score was assigned to 4.65 or 76.4%.

2024 жылға мемлекеттік қызметтер көрсету сапасы
Дата публикации
28 июля 2025