In 2023, it was conducted by the public association "Zhana Shabyt". Monitoring was carried out on 2 government services "Registration of the fulfillment of duties to pay customs duties, taxes, special, anti-dumping, countervailing duties, as well as ensuring the fulfillment of duties of a legal entity operating in the field of customs and (or) an authorized economic operator" - satisfaction level 75.5%, "Revocation of tax reporting" - 85.6%.