In total, 246,406 public services were provided in the 3rd quarter of 2024, including:
- in electronic form – 245,921 services (99.8%)
Of them:
through information systems 243,494 services,
through GBD "E-licensing" 186 services,
through the web portal "electronic government" 2,241 services
- in paper form - 331 services (0.14%);
- on an alternative basis – 129 services (0.05%).
- through the NAO "State Corporation "Government for Citizens" - 25 (0.01%).
The most demanded services are:
- Receiving tax reports – a total of 213,980 (86.8% of the total number of public services),
including:
- in electronic form – 213,541 services (99.8%);
through information systems 212 305 services,
through GBD "E-licensing" 0 services,
through the web portal "electronic government" 1236 services
- in paper form – 320 services (0.15%);
- on an alternative basis – 119 services (0.05%).
The number of refusals in the provision of public services is 2,032, of which: - in electronic form – 2,032 services (100.0%); - in paper form – 0 services (0.0%); To increase the awareness of service recipients about the procedure for providing public services according to the approved schedule, 76 seminars were held in the territorial administrations of the region, 73 materials were posted on Internet resources, 2 radio stations.
In the 3rd quarter of 2024, there were no complaints about the quality of public services. During the reporting period, there were 0 advanced training in the provision of public services.