In total, 525,764 services have been provided in Zhambyl region since the beginning of 2022, including 524,334 (99.7%) in electronic form, 1,430 (0.3%) in paper form.
Compared to the same period in 2021, there is an increase in services rendered by 30,312 services (electronic – 32,28), and a decrease in paper by 2,267).
The most popular electronic services are:
1) tax reporting acceptance – 299,611, which is 57% of the total number of services rendered;
2) issuance of statements from the personal account on the status of settlements with the budget – 125,325 is 29.9% of the total number of services rendered;
3) submission of information on the absence (presence) of debt -52,947 or 10% of the total number of services rendered.
Technical training is conducted on an ongoing basis among employees providing public services to comply with the principles of equal access to service recipients, to prevent the facts of bureaucracy and red tape.
Since the beginning of the year, there have been no facts of unjustified refusals, manifestations of bureaucracy and red tape in the provision of public services.