Compliance with the requirements of Code of Ethics for Civil Servants in the State Revenue Department for the East- Kazakhstan region
The Decree of the President of the Republic of Kazakhstan No. 814 dated 22 February 2022 amended the Ethical Code of Civil Servants of the Republic of Kazakhstan.
The Code of Ethics of public servants of the Republic of Kazakhstan (hereinafter - the Code of Ethics) consists of 5 chapters: general provisions, ethical standards of public service, standards of official ethics of civil servants, coordination for preventing violations of official ethics, responsibility for violations of the norms of official ethics
The Civil Service of the Republic of Kazakhstan emphasizes the special role in the life of society. It consists in ensuring the vital activity of society and satisfaction of public interests in the best and most effective way.
The state service obliges to facilitate strengthening the unity of the people of Kazakhstan and interethnic harmony in the country, respect the state and other languages, traditions and customs of the people of Kazakhstan.
Civil servants in their activities should be committed to public policy and to put it successively into practice, strive to preserve and strengthen public confidence in the civil service, the state and its institutions.
I would like to dwell particularly on the issue of the ethical principles of civil servants, which are based on:
1) conscientiousness – professional and responsible service to the state for the benefit of society;
2) honesty – sincere attitude to their duties;
3) fairness – making a legal decision regardless of the influence of individuals and legal entities, public groups and organizations and preventing discrimination of persons because of bias and subjectivity in any circumstances
4) openness – showing willingness to work with the public and ensuring transparency of their actions;
5) politeness – correct and respectful attitude to citizens and colleagues;
6) customer orientation – improvement of quality of the rendered services, fully focusing on the needs of the public as a consumer of public services, and inadmissibility of manifestations of bureaucracy and red tape when considering appeals of citizens and organizations.
In accordance with this Code of Ethics, the position of ethics commissioner was introduced in each state body (except law enforcement and special state bodies, as well as the Ministry of Defense of the Republic of Kazakhstan).
The Ethics Commissioner receives civil servants and other citizens on issues related to his functions, at their request, or at least once a month, according to a schedule posted in places for all to see.
If necessary, a meeting with a citizen or a civil servant can be conducted via telephone or using other means of communication ensuring the proper transmission of information.
In order to comply with the requirements of the Code of Ethics in the SRD for East Kazakhstan region, measures aimed at compliance with the requirements of the legislation of the Republic of Kazakhstan are carried out on an ongoing basis.
So, 333 measures (media publications, round tables and seminars) aimed at preventing corruption and compliance with the Code of Ethics were carried out in the SRD of East Kazakhstan Region for 10 months of 2022. They are:
seminar-meetings – 97;
publications of articles on anti-corruption topics – 236.
The SRD of East Kazakhstan Region sent 6 review letters compliance with applicable legislation to the structural and territorial divisions.
4 meetings on anti-corruption issues were held in territorial and structural divisions on compliance with the requirements of the Code of Ethics and the requirements of the anti-corruption legislation of the Republic of Kazakhstan.
The SRD for East Kazakhstan Region operates a tepephone hotline for illegal actions of officials of the SRD of East Kazakhstan Region (tax, customs block, export control workers): 70-10-48
Every citizen can also contact the Anti-Corruption Service helpline in case of illegal actions on the part of state employees of the State Revenue Department of the East-Kazakhstan region (tax, customs block, export control workers) by phone: 1424
If there are some questions regarding ethics violations by officials of state revenue bodies in the East Kazakhstan region, you have a right to contact Tatubaev Erik Mukhamedkanapiyanovich, the Ethics Commissioner of the SRD for East Kazakhstan Region. He receives civil servants and other citizens on the last Friday of each month from 3 PM to 6 PM at the address: Ust-Kamenogorsk, Permitin st., number 27, or contact by phone 8/7232/24-04-12 in working hours
Deputy Head of
The State Revenue department
for the East- Kazakhstan region
Ethics Commissioner of the SRD for EKR
Tatubaev Е.М.