Pursuant to Order No. 39 of the Ministry of Digital Development, Innovation, and Aerospace Industry of the Republic of Kazakhstan, dated January 31, 2020 (as amended by the order оf 13.03.2026 №145/НҚ), «On Approval of the Register of Public Services», state revenue authorities provide 40 public services, consisting of 23 tax-related and 17 customs-related services.
Of these, 36 services - representing 90% of the total -are automated, with 34 accessible via the e-Government portal. Additionally, 16 types of services can be obtained through the NJSC “State Corporation” Government for Citizens
Currently, a primary focus for state revenue authorities is the delivery of public services in digital format. In the East Kazakhstan region, authorities now provide more than 99% of public services electronically.
To date, taxpayers can choose to access these services through the following information systems:
Taxpayer’s Cabinet
State Revenue Committee Portal (kgd.gov.kz)
The Committee’s Open API services
e-Government Portal (eGov.kz) and eLicense.kz
Mobile Applications: eGov mobile, e-Salyq Azamat, e-Salyq Business, and third-party banking apps such as Kaspi, Halyk Bank, Bank CenterCredit, Home Credit Bank, and others.
"In 2025, the new Integrated Tax Administration System ITAS was fully launched, consolidating the functionality of seven legacy systems: INIS, CUPA, Excise, SONO, KNP, Portal, and IB. The ITAS implementation has reduced document processing times, accelerated the revocation of orders to suspend bank account operations, and simplified tax compliance, has enhanced the interaction between taxpayers and state revenue authorities ( for instance, by enabling electronic responses to notifications).
Overall, state revenue authorities are implementing comprehensive measures for creating favorable conditions for taxpayers, ensuring the delivery of timely and high-quality public services.