
In order to increase the level of satisfaction with the provided public services, amendments were made to the tax and customs legislation, which provide for the optimization of the timing of the provision of public services. Thus, from January 1, 2021, the terms for the provision of the following services have been reduced: - revocation of tax reports on a tax application - up to 1 business day from the date of filing a tax application (earlier than 5 business days); - suspension of tax reporting submission - up to one business day (earlier than 3 business days); - information about the absence (presence) of debt at the request of the justice authorities - up to three working days (previously 5 working days); - Carrying out offsets / refunds of taxes, payments to the budget, penalties and fines, customs duties, customs duties, interest is reduced - to 5 working days (previously 10 working days).