Digitalization of the activities of state revenue bodies

Today, digital technologies play an important role for the development of countries' economies. The main goal of the Digital Kazakhstan state program is to expand the digital ecosystem in order to achieve sustainable economic growth, increase the competitiveness of the economy and the nation, and improve the quality of life of the population.

In order to increase the productivity of existing business processes, reduce the processing time of bank registries, the NAO "State Corporation Government for Citizens", the Treasury Committee, the migration of the IS of the TSULS to virtual servers was carried out, business processes for accepting and posting payments were brought to the microservice architecture. That allowed to reduce the processing time of registers from 5-6 hours to 1.5 hours and reduce the processing time of payments from 5 hours to 1 hour.

Further modernization of the information systems of the State Revenue Committee is continuing, to improve the functionality of the Astana-1 IC for customs operations, the IBD (integrated database), ISNA (Integrated Tax Administration System) programs are being implemented. The introduction and modernization of all these systems will significantly reduce administrative costs, increase the efficiency of tax and customs administration.

The eSalyq-Azamat "Tax Wallet" mobile application has been launched, where individuals and sole proprietors have the opportunity to pay taxes alternatively by replenishing the "Tax Wallet". In addition, it is possible to view data on existing taxable objects for property tax, land tax and vehicle tax, as well as send electronic applications to the authorized state bodies for the correction of data on taxable objects. This service provides the taxpayer with information about his current and upcoming obligations with the budget. Money from the "Tax Wallet" is automatically credited to the corresponding taxes for which tax liabilities have arisen. At the same time, tax payment details are filled in automatically without being indicated by the taxpayer, which ensures their guaranteed delivery. A service for correcting data on taxable objects by land plots has been implemented.

The "Integrated Database" (IBD) is being introduced, the purpose of which is the creation of a new centralized, updated database for accumulating data from information systems of the SRG (reception, processing, storage, updating and data analytics). The IBD will automate the processes of obtaining up-to-date information from authorized bodies concentrated in a single information database, form pre-filling of declarations with the identification of discrepancies, forms of tax and other reporting.

The "Integrated Tax Administration System" (ISNA) affects the change of architecture and modernization of 7 existing SRC systems, which as a result of the merger will be presented in one system.

Within the framework of the "Electronic Invoices" IC, electronic accompanying invoices for goods, certificates of work performed, contracts have been introduced, the list of goods in the "Virtual Warehouse" module has been expanded.

According to the "Electronic Customs" program, it consists of two projects "ASTANA-1" and "Single Window" - a program for automating registry activities in the "Single Window for Export-Import Operations" information system. This year, it is planned to finalize the 2019 commitments and modify the system taking into account international requirements within the framework of the EAEU.

Digitalization of special tax regimes is being carried out by creating a convenient mobile application E-salyk-Business, which will allow entrepreneurs to register online as sole proprietors, issue checks, make automatic calculations based on checks and bank transfers, pay taxes and social payments, receive certificates, as well as other necessary documents for doing business.

The most important trend has become the provision of public services in a digital format by default. We have been moving towards this since the 2000s of the past, when we moved away from paper declarations and made a qualitative leap.

In 2021, the most popular public services – receiving tax reports, issuing information about the absence of debt and receiving an extract - continued to be the most popular and are presented, as before, in 99 percent electronically.

All the work carried out to digitalize the tax and customs sphere of the SRC improves the quality of public services, which creates a favorable business environment, reduces administrative barriers for business and the population of our country, makes the state revenue system more accessible, understandable and transparent to understand, which ultimately increases the economic security of our country.