ACTION PLAN for Addressing Problematic Issues Identified Following the Meeting with Residents of Almaty Region Held on September 14, 2026

№

Problematic Issue

Region

Responsible Entity

Deadline

Status

1

Inability to remove alcoholic products (beer) from circulation due to non-functioning information systems.

Almaty Region

Indirect Tax Administration Division of the Department of State Revenues of Almaty Region

Talgat D.T.

Q4 2026

Under implementation

2

Why does customs clearance at the border of the Republic of Kazakhstan still effectively involve manual processing, even when the “green channel” is applied?

Almaty Region

Customs Administration Division of the Department of State Revenues of Almaty Region

Sadykov A.B.

Q1 2027

Under implementation

3

What measures can be taken when a customs declaration has been released, but the PDF version of the document is not generated, and there is no designated point of contact for addressing the issue?

Almaty Region

Digitalization Department of the State Revenue Committee

Q4 2026

Completed