A public discussion on the implementation of state services in 2024 was held at the "Shyrganak Rural District Akim's Office" state institution.
In accordance with the Law of the Republic of Kazakhstan dated April 15, 2013, No. 88-V "On State Services" and paragraph 1) of Article 10 of the Law of the Republic of Kazakhstan "On State Services", the state institution "Akim's Office of Shyrganak Rural District" provides the following 5 state services according to the state services registry:
Issuance of a decision to change the intended purpose of a land plot;
Provision of land plots for use in the rural and settlement areas;
Acquisition of rights to land plots of state ownership without the conduct of trading (competitions, auctions);
Sale of land plots to private ownership with full or partial payment;
Registration for receiving a land plot.
In 2024, at the Akim's Office of Shyrganak Rural District, the following state services were provided:
For the service "Issuance of a decision to change the intended purpose of a land plot," no applications were received.
For the service "Provision of land plots for use in rural and settlement areas," one application was received in the third quarter, and one application was rejected reasonably in the fourth quarter.
For the service "Acquisition of rights to land plots of state ownership without the conduct of trading (competitions, auctions)," two applications were reasonably rejected in the fourth quarter.
For the service "Sale of a land plot to private ownership with full or partial payment," no applications were received.
For the service "Registration for receiving a land plot," 11 people were registered.
To inform the public about the procedure for providing state services and promote electronic services in 2024, the following events were held at the Akim's Office of Shyrganak Rural District:
First Quarter:
On January 29, 2024, a roundtable was held at the Akim's Office of Shyrganak Rural District on the topic of receiving state services electronically. The main goal was to familiarize citizens with the types of state services and explain how to submit applications and receive documents via the electronic government portal.
On January 30, 2024, an open event was held to improve the quality of state services and explain the procedure for their provision.
On January 31, 2024, a state services fair took place where residents were introduced to electronic services and the application process.
On January 18, 2024, an article titled "Digital Documents Are Always Available" was published on social media.
A seminar on "Download the eGov Mobile App and Receive State Services Quickly and Easily."
On January 20, 2024, an article titled "How to Get Information About Children on the eGov Portal" was published in the local newspaper "Қарқара."
Second Quarter:
On April 19, 2024, a roundtable was held on the topic of receiving state services electronically.
On April 23, 2024, information was posted on social media about how to obtain a narcological certificate via the eGov portal.
On the same day, a roundtable was conducted on "How to Obtain a Certificate of Presence or Absence of Property via Gov.kz."
On April 25, 2024, an open-door event was held at the Akim's Office to explain the procedure for providing state services.
An article titled "What is E-Government and How Is It Beneficial for Citizens" was published in the local newspaper "Қарқара."
Third Quarter:
On July 24, 2024, a state services fair was held to improve the quality of state services and explain the procedure for their provision.
On July 25, 2024, an article titled "New Format of Digital Signature (ECP)" was published on social media.
On July 18, 2024, a roundtable was held at the Akim's Office explaining the procedure for receiving services via the eGov portal and using digital signatures.
A presentation on "Now You Can Sign Employment Contracts via the eGov Mobile App" was published on social media.
Fourth Quarter:
On October 22, 2024, a seminar was held on "Quality and Accessibility of State Services."
On October 25, 2024, a roundtable was conducted on receiving state services electronically.
As a result, in 2024, 66 electronic services were provided through the "Self-Service Corner."
To inform the public, stands with a list of state services and their rules were installed.
All state services were provided within the established deadlines, and no violations of deadlines occurred in 2024. No complaints were received from individuals or legal entities regarding the quality of the state services provided.