On April 09 of this year, a public discussion of the work done by public services for 2023 was held in the state institution" Office of Akim of the Buckthorn rural district".
In accordance with the law of the Republic of Kazakhstan dated April 15, 2013 No. 88-V "on public services", the state institution "Office of Akim of the Buckthorn rural district" provides 6 public services in accordance with the Register of public services.
In 2023, the Office of the Akim of the Buckthorn rural district accepted 1 applications for public services, including:
1.according to the state service" placing on the waiting list for obtaining a land plot " – 0
2.on the state service" on changing the purpose of the land plot " – 0 applications.
3.for the state service" provision of a land plot for the construction of an object within a locality " – an application for the State Service 1-registered.
4.on the state service" acquisition of rights to state – owned land plots that do not require bidding (contests, auctions) " - 0 applications.
5.for the State Service" sale of a land plot in private ownership with immediate payment or in installments " – 0 applications.
6.the application for the state service" extension of the lease term of the land plot " was not registered.
In order to inform the population about the procedure for providing public services and popularization of electronic services, the state institution "Office of the Akim of the Buckthorn rural district":
1.on January 25, 2023, A Round Table on the topic "rules and standards for the provision of public services" was held at the state institution "administrative apparatus of the sea buckthorn village" of Kegen district. The open day was attended by 120 people.
2.Instagram-shyrganak.auyly, facebook-buckthorn village in order to promote mobile applications in social networks, a presentation was published on January 25, 2023 on the topic: EGovMobaile-quick and easy access to public services through the mobile application.
3.on March 15, 2023, a fair of public services was held in the state institution "Office of Akim of the Buckthorn rural district" of Kegen district. The main purpose of the Fair is to promote electronic services and www.e.gov.kz explaining that the use of the portal is the most convenient way to access public services without spending on travel, without breaking the threshold of institutions, without wasting time. Interactive training of skills in obtaining public services through the electronic portal, promotion of the use of electronic services among rural residents. The Fair of public services was attended by 180 people.
4. Instagram-shyrganak.auyly and facebook-Sea Buckthorn village with the help of self-service corners in social networks Egov.kz" "License.kz" a seminar was held with the announcement that it is quite easy to get public services through electronic web portals from these corners without visiting the Public Service Center.
5.on April 27, 2023, a round table was held in the state institution "Office of Akim of the Buckthorn rural district" of Kegen district. The main purpose of the Round Table is to improve the quality of public services and transfer public services to electronic format, to provide public services. The number of participants is 80.
6.Instagram-shyrganak.auyly, facebook-buckthorn village in order to promote mobile applications in social networks April 27, 2023 e.gov through the mobail app e.license.kz a presentation on the topic of obtaining services was published on the portal.
7.on June 20, 2023, a fair of public services was held in the state institution "Akim's Office of the Buckthorn rural district" of Kegen district. The purpose of the Fair is to explain to service recipients how to receive public services in electronic form, submit applications in electronic form and obtain certificates obtained through the e-government portal. Today, the number of recipients of services through the "self - service" corner from the rural administration building without visiting the district center is growing day by day. The Fair was attended by 50 people.
8.2023 on June 21, 2023, the Office of the Akim of the Buckthorn rural district organized an action on the topic: opportunities for villagers, employees of institutions "E gov", obtaining services from the corner "self-service". During the campaign, memo books were distributed. The action was attended by 70 villagers, employees of the institution.
9.on July 04, 2023, a billboard on the theme eGov – fast, high-quality, convenient, reliable, affordable, Open was posted on T. Segizbayuly street in the village of buckthorn.
10.in order to improve the quality of public services and explain to the population the procedure for providing public services, an open day was held in the state institution "Office of Akim of the Buckthorn rural district" of Kegen district on August 11.The number of participants of the Open Day is 60.
11.14 August 2023 without leaving home with the help of EDS eGov.kz in order to explain how to get a certificate of pension contributions on the portal Instagram-shyrganak.auyly, facebook held a seminar with publication in social networks.
12.14 August 2023 Instagram-shyrganak in order to explain how to get a certificate of "pension savings" through the eGov Mobile application.auyly, facebook held a seminar with publication in social networks.
13.25 September 2023 provide information on the presence or absence of a corruption crime, a certificate through the self - service corner eGov.kz Instagram-shyrganak to explain how to get from the portal.auyly, Facebook-a seminar was held with publication in social networks of the village of buckthorn
14.25 September 2023 from the corner of self-service eGov.kz in order to explain how to get a certificate of pension contributions through the portal Instagram-shyrganak.auyly, Facebook-a seminar was held with publication in social networks of the village of buckthorn
15.on September 25, 2023, a fair of public services was held in the state institution "Office of the Akim of the Buckthorn rural district" of Kegen district. The main purpose of the Fair is to explain to recipients of services from the self-service corner how to receive public services in electronic form, submit applications in electronic form and receive certificates obtained through the e-government portal. The number of participants of the Fair is 80.
16.from September 13 to 15, 2023, the head of the structural unit M. Mukhanova received a Certificate No. ALO00694, studying advanced training courses on the provision of public services on the topic: "people first of all: practical tools for improving the quality of public services".
17.on October 30, 2023, Instagram-shyrganak with the aim of explaining how to obtain a certificate of the presence or absence of a corruption crime through the eGov portal.auyly, facebook held a presentation with publication in social networks.
18.30 October 2023 on the topic "9 services provided in automatic mode on the E-license portal" Instagram-shyrganak.auyly, facebook held a round table with publication in social networks.
19.30 October 2023 on the portal " e-license, individuals can log in via eGov QR and receive services on the topic Instagram-shyrganak.auyly, facebook held a round table with publication in social networks.
20.30 October 2023 Instagram-shyrganak in order to explain on the topic of 27 documents: identity card, birth certificate, passport of a citizen of the Republic of Kazakhstan, driver's license, diploma and other documents in the digital documents service in the eGov mobile application.auyly, facebook held a round table with publication in social networks.
21.on November 01, 2023, a fair of public services was held in the state institution "Akim's Office of the Buckthorn rural district" of Kegen district. The purpose of the Fair is to familiarize service recipients with the types of public services provided and explain how to receive public services in electronic form, submit applications in electronic form and obtain certificates obtained through the e-government portal. To date, explanatory work has been carried out on obtaining the necessary certificates from the "self - service" corner of the rural administration building without visiting the district center, how to stand in line for obtaining a land plot, how to submit electronic applications
22.14 November 2023 Instagram-shyrganak on the topic of the effectiveness of obtaining public services in electronic form.auyly, facebook held a round table with publication in social networks.
23.on the topic of the effectiveness of obtaining public services in electronic form, it was published in the district newspaper qarqara under the number No. 40-41 (257-258) on November 11, 2023.
In 2023, 97 electronic services were provided through the self – service corner at the address of the district Akim.
To inform the population, there is a stand with a register of Public Services, Rules.
Timely and high – quality provision of services is the main direction of the contract for assessing the effectiveness of Public Services-an increase in the level of gratitude of Citizens for the service.
According to the results of 2023, the public service was provided within the established time frame, and there were no complaints about the quality of public services provided by individuals and legal entities. The refusal to provide public services did not occur.