Public discussion

On April 20 of the current year, a public discussion was held at the State Institution “Office of the Akim of the Karabulak Rural District” on the results of public services provided in 2025.

In accordance with the Law of the Republic of Kazakhstan dated April 15, 2013, No. 88-V “On Public Services,” the SI “Office of the Akim of the Karabulak Rural District” provides 5 types of public services in line with the state services registry.

In 2025, the Office of the Akim of the Karabulak Rural District received 8 applications for public services, including:

“Registration on the waiting list for obtaining a land plot” – 7 individuals were placed on the waiting list.

“Changing the designated purpose of a land plot” – 1 application.

“Provision of land plots from lands of settlements and rural areas.”

“Acquisition of rights to state-owned land plots without conducting tenders (competitions, auctions)” – a justified refusal was issued.

“Sale of land plots into private ownership with full payment or installment payment.”

According to the media plan: In order to inform the public about the procedures for providing public services and to promote electronic services, the following activities were carried out at the SI “Office of the Akim of the Karabulak Rural District”:

On March 27, 2025, a round table was held on the topic “Electronic services are easy and fast.”
On the same day, explanatory work was conducted on obtaining services quickly through the self-service corner.
On May 14, 2025, an open day was organized on public services issues within the framework of the “Listening State” concept.
On May 27, 2025, the campaign “Speed in electronic services” was held, during which more than 200 leaflets were distributed.
On June 6, 2025, an article titled “Public Services – Quality of Life” was published in the district newspaper “Karkara.”
On July 11, 2025, 300 informational leaflets were distributed explaining how to obtain services via the eGov portal.
On July 16, 2025, an open day was held to train residents on how to use the self-service corner.
On July 31, 2025, the article “Public Services – Quality of Life” was published on social media.
On August 5, 2025, a 3×6 billboard titled “Digital documents are always with you” was installed in A. Nusipbekov village on B. Mataev Street.
On November 4, 2025, a video on how to submit Form 270 declaration via the eGov portal was published on social media.
On December 4, 2025, a round table was held on improving the quality of public services and transitioning them to electronic format.
On December 5, 2025, an open day titled “Public services are easy and fast” was held.
On December 23, 2025, a billboard on the topic “Digital documents are always with you” was installed again.

In 2025, 76 electronic services were provided through the self-service corner at the Akim’s office.

To inform the public, a stand displaying the list of public services and the rules for their provision has been installed.

Timely and high-quality delivery of public services, as well as increased citizen satisfaction, are key indicators of effectiveness.

According to the results of 2025, all public services were provided within the established timeframes. No complaints were received from individuals or legal entities regarding the quality of services. No cases of refusal to provide public services were recorded.

Akim of the Karabulak Rural District R. Alimov

Дата публикации

21 апреля 2026