Digital family card: More than 7 thousand people received public services

Thanks to the introduction in the pilot mode of the information system "Digital Family Card" (hereinafter referred to as the DFC), since September 1 this year, 36 thousand people have received SMS for proactive provision of public services. At the same time, more than 7 thousand people took advantage of the opportunity to receive benefits or payments without a declaration.

Currently, DFC gives Kazakhstanis eligible for state support measures the opportunity to issue 9 types of benefits and social benefits without any appeals: social payment in case of loss of income due to pregnancy and childbirth; social payment in case of loss of income due to child care; social payment in case of job loss; social payment for the loss of a breadwinner; allowance to a parent (guardian) raising a child with a disability; disability allowance; allowance to large families; allowance to mothers with many children awarded with "Altyn alka" and "Kumis alka" pendants; targeted social assistance.

When establishing the right to receive state support measures, an SMS notification is sent to the potential recipient from the unified contact center 1414. A citizen who has received an SMS must respond to it with consent. The registration of the application and the appointment of social benefits or payments will be made automatically with the subsequent transfer of funds to the recipient's bank account.

Measures of state support in a proactive format through DFC have already been assigned to more than 7 thousand citizens.

As previously reported, the Digital Family Card is an information system that accumulates information from various government agencies, which allows determining the level of social well–being of citizens and proactively providing them with guaranteed state support.

To date, on the basis of data from information systems of state agencies, DFC has accumulated information about 19.5 million citizens of Kazakhstan, or 6.3 million families.

Stages of project implementation:

- since September 1 of this year, the opportunity to receive services in a new format for 9 types of benefits and social benefits has been provided;

- from January 1, 2023, the list will be expanded with social protection services;

- from January 1, 2024, state guarantees in healthcare and education will be included;

- from 2025, all types of state guarantees will be covered.

В целях исключения риска мошенничества необходимо отвечать на SMS, поступившие от единого контакт-центра 1414.

If you have any questions, please contact the Call Center at number 1414. The call is free.

According to the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan