A single coordination center unites all municipal enterprises of the city and is a single point of contact with citizens

All government agencies and utilities of the Shetsky district are connected to the Senim109 system.

The Senim109 service received 157 appeals from residents of the Shetsky district from January 01, 2022 to March 2, 2023, of which:
• by phone call – 122
• social networks - 29
• portal – 2
• telegram bot – 4

Inspectors of the Call Center out of 122 appeals received to the single number "109", in 96 cases were resolved by a "quick response", that is, the applicants were provided with the necessary information or information orally at the time of the appeal.
61 appeals were sent for execution, 54 of them were executed.