It is better to control your individual pension account via the Internet

UAPF JSC is constantly working to inform depositors (recipients) about the status of their individual pension accounts (IPS).
You can find out about the status of your IPS directly by contacting the UAPF offices in person, as well as by receiving an extract by traditional mail and electronic means.
The most popular way to inform about the status of IPS today is via Internet communication. It was chosen by more than 6.6 million IPS owners (54.2% of the total number of all IPS). At the same time, depositors and recipients will learn about the status of 5,762,454 accounts via their personal account on the site enpf.kz or the ENPF mobile app at any time and from anywhere in the world. The number of people who chose this method of informing increased by 225,125 people (4%) over the year.
A statement via e-mail at the address provided in the Fund get 853 954 persons. It is sent to the account holder by email according to the selected schedule: monthly, quarterly, semi-annually or annually.
1,297,726 people still prefer to receive their statements by traditional mail. This is 44 % less than, for example, 5 years ago in 2015, when 2,939,233 depositors and recipients chose postal communication as a method of informing, which indicates a decrease in the demand for this type of information.
JSC "UAPF" notifies that if the depositor (or recipient) still prefers to receive an extract from the IPS once a year by traditional mail, but at the same time changed the address of residence, then it is necessary to inform the Fund about this. The law of the Republic of Kazakhstan "on pension provision in the Republic of Kazakhstan" provides that this must be done within 10 days after changing the address. Otherwise, the postal operator will not be able to deliver the pension account statement to the recipient, and it will be returned to the Fund. For the next year, the UAPF will not send an extract to such a depositor( recipient) whose notification status will be listed as "undefined". At the beginning of November, there were more than 1 million such depositors, or 8.8% of the total number of accounts for all types of pension contributions.
A method of communicating with a personal visit to the offices of the Fund determined in 3 029 417 people. While last year the figure was 1 938 547 cases. The increase was 56.3 %. However, it should be borne in mind that this statistic was largely supplemented by the owners of newly opened accounts. In this regard, the UAPF reminds newcomers to the pension system that starting from 2019, you do not need to enter into a contract to open an IPS for mandatory pension contributions. The account is opened automatically when the first payment is received. Identification of an individual is carried out using personal data (full name, IIN, date of birth) specified in the electronic format of the payment order when transferring mandatory pension contributions, and the UAPF receives all necessary information about the details of the current identity document of the individual and the place of permanent residence from the information systems of state bodies. At the same time, the method of informing when opening such an account is automatically defined as "in person". In other words, all depositors whose IPS was opened recently are recommended to come to the UAPF office with an identity document and choose the desired method of informing. You can also do this remotely on the site enpf.kz if you have an electronic digital signature.
The UAPF reminds you to constantly monitor your pension account in any convenient way in order to be sure of its regular replenishment and plan for future retirement.

UAPF was established on August 22, 2013 on the basis of JSC "NPF "GNPF". The founder and shareholder of the UAPF is the Government of the Republic of Kazakhstan represented by the state property and privatization Committee of the Ministry of Finance of the Republic of Kazakhstan. The national Bank of the Republic of Kazakhstan manages the pension assets of the UAPF in trust. Since January 1, 2016, the functions of developing proposals for improving the efficiency of pension asset management have been transferred to the National Fund management Council. In accordance with the pension legislation, the UAPF attracts mandatory pension contributions, mandatory professional pension contributions, voluntary pension contributions, pension payments, individual accounting of pension savings and payments, and provides the depositor (recipient) with information about the state of their pension savings (more on www.enpf.kz).