Senim109 service successfully operates in the region

Since the launch of the Single Coordination Center "Senim109" to August 1, 2020, the Center has received 92,204 calls, of which 82,999 to the single number 109, 6548 to the Senim109.kz portal, 1608 to Telegram bot, 1608 to Facebook 27, mobile application - 124, social networks - 898.

During the period of the emergency (from March 16 to May 11 of this year), the Center received only 54 503 calls, of which 47768 calls were made to the single number “109”, 5832 to the portal, 903 to social networks. This amounted to more than 65% requests from the total number of received requests than for the entire period of the Center's work.

Recall that the Unified Coordination Center was established on February 19, 2019. The main task of the Center is the integration of information systems and communication channels of all bodies, organizations, services and structures on the territory of the Karaganda region.

Residents can apply to the Center in three ways:

by a phone call to a single number "109";
by contacting the Open City IS Portal (http://senim109.kz/)
via social networks (facebook senim109, telegram bot senim109.kz, Instagram senim109.kz, Email Salem, VKontakte and belsendiazamat mobile application).