
Now, the disabled can submit a request on eGov.kz portal for execution of documents for obtainment of special social services at home or at medical and social institutions. Previously, to get the services one had to visit CSC or local executive body.
To submit a request for execution of documents, one needs to select a relevant service on e-Gov Portal, fill in required information, enclose documents and sign a request with digital signature or one-time password. Upon successful processing of request, a notification is sent to a personal account by a government agency. Service delivery term is 14 working days for those who want to get assistance at home and 17 working days for those who want to get assistance at medical and social institutions.