
In Balkhash, the Senim 109 service has started working. Now residents and guests of the city will be able to call a single number 109 and report on communal and other problems.
Calls are accepted both from a mobile phone and from a landline.
To resolve the received requests, 17 state and municipal institutions of Balkhash were connected to the Senim 109 service system.
The single call-center Senim 109 accepts applications and advises on all areas of public service:
- utility problems;
- medical services;
- education;
- vehicles and so on.
Call-center operators Senim 109 accept requests and proposals around the clock, seven days a week and holidays.
All of them are processed by the service specialists, then transferred to government agencies and utilities for their solution in a timely manner.