The front office of «OPEN KARAGANDA» was opened in Karaganda

Residents of the regional center can contact there with their suggestions, questions and complaints. This format of work with citizens will reduce corruption risks by achieving transparency in the interaction of state bodies with the population, and will ensure the availability of public services.
The modern technical equipment of the new front office makes it possible to use state services in electronic format in real time.

Specialists from the office of the city akim's office, departments of land relations, architecture and urban planning, housing relations, state assets and procurement, entrepreneurship and agriculture work in the front office. They will advise citizens and accept documents on the services provided by these departments. Karaganda residents who apply to the front office will receive services in the most comfortable conditions on the principle of one window.

In addition, the building has a transparent room for negotiations and reception of citizens by the city leadership - in the open space hall, the city akim and his deputies will work with the population in an open dialogue format, holding weekly receptions on personal matters.

Residents of the city can contact the specialists at the address: Nursultan Nazarbayev Ave., 39.