On 18 September 2020, chaired by the head of the department for control over the provision of public services of the Department of Informatization, the provision of public services and archives of the Karaganda region Zhaparova ZadaSagindykovna with the participation of the deputy head of the department for the coordination of employment and social programs of the Karaganda region, heads of departments for the coordination of employment and social programs of the city of Karaganda, the RСSА of the apparatus of аkim of the Kazybek Bi District of Karaganda, the the RСSА of the apparatus of аkim of the Oktyabrsky District of Karaganda, the Director of the CGA «Employment Center of the Population of the Akimat of Karaganda», director of the JSC «NIT» of the Karaganda Region in the video selector mode, a meeting was held on problematic services in the field of employment and registration of acts of civil status. During which a number of problematic issues in the provision of public services were considered.