The state service is provided on the basis of the Law of the Republic of Kazakhstan dated 16.04.1997 «On housing relations», the decision of the Balkhash town Maslikhat dated April 26, 2021 No. 4/31 «On approval of the Rules for determining the size and procedure for providing housing assistance to the population of the city of Balkhash», low-income families (citizens) permanently registered and residing in Balkhash town and administratively – geographically adjacent settlements (Gulshat, Sayak), which is owned as the only dwelling on the territory of the Republic of Kazakhstan, as well as tenants (sub-tenants) of housing from the state housing stock and housing rented by the local executive body in the private housing stock.
Housing assistance is calculated for each family individually, depending on the total income of the family, the occupied housing area and the utilities actually consumed (according to the tariff or meter readings), including solid fuel consumption.
At the same time, the actual expenses of the family are taken into account within the limits of social norms:
- the norm of housing area for single citizens living in multi-room apartments is 30 sq.m. (for those living in one–room apartments - the total usable area of housing);
- electricity consumption per family according to actual expenses, but not more than 250 kW. in houses equipped with electric stoves;
- norms of consumption of utilities (water supply, sewerage, electricity, heat supply, maintenance services, garbage collection), regardless of the form of ownership, are established on the basis of tariffs approved by service providers or according to the data of the metering device;
- the amount of the increase in the subscription fee for a telephone connected to the telecommunications network is subject to compensation in accordance with the procedure established by the Government of the Republic of Kazakhstan.
- the consumption rate of solid fuel per 1 sq.m of area is determined by:
- for residential buildings built before 1985 - 161 kg;
- for residential buildings built after 1985 - 125 kg.
The amount of housing assistance is defined as the difference between the amount of expenses for the consumption of utilities (according to the social norm) within the limits of the norms provided by compensatory measures and the amount of maximum allowable family expenses. The share of maximum allowable expenses in the total total calculation is set at 5% of the total family income.
Housing assistance is assigned from the month of submission of the application with all necessary documents for a period up to the end of the current quarter.
The list of necessary documents for obtaining public services:
1) the identity document of the applicant (the original is submitted for identification);
2) a document confirming the income of a low-income family;
3) certificates of pension contributions (with the exception of information obtained from the relevant state information systems);
4) certificates from the place of work or certificates of registration as an unemployed person;
5) information about alimony for children and other dependents;
6) bank account;
7) invoices on monthly contributions for the management of the condominium facility and maintenance of the common property of the condominium facility, including major repairs of the common property of the condominium facility;
8) utility bills;
9) receipts-invoices for telecommunications services or copies of the contract for the provision of communication services;
10) expense accounts for the use of housing from the public housing fund and housing rented by the local executive body in a private housing fund.
The acceptance of applications and the issuance of the results of the provision of public services are carried out through:
1) non-profit joint stock Company «State Corporation «Government for Citizens»;
2) e-government web portal: www.egov.kz .
GA «Department of employment
and social programs
of the Balkhash town»