1.7 million KZT was provided to assist people in difficult life situations

The concept of social development of the Republic of Kazakhstan until 2030 provides that by 2025 Kazakhstan will build an integrated model of social services and social assistance aimed at the prevention of social problems. As part of a joint project with UNDP, an integrated model of social services and social assistance was initially tested in the East Kazakhstan region.
In the East Kazakhstan region, a regional interdepartmental commission was created to introduce and monitor the quality of the integrated model of special social services, interdepartmental commissions and interdepartmental teams of specialists who directly worked with families in Ust-Kamenogorsk and Glubokoe district.
At the expense of UNDP, 103 specialists of education, health care, social protection of the population, law enforcement agencies of East Kazakhstan region were trained, a Methodological guide was developed for the organization of interdepartmental interaction when working with certain categories of people in difficult situations, as part of the implementation of an integrated model of special social services and assistance.
In the course of the work carried out in Glubokoe district and Ust-Kamenogorsk for 54 families, sheets of needs assessment were compiled. As a result of the assessment, 30 families were registered by interdepartmental working groups and 68 services were provided, including:
- health services - in 5 cases (treatment in medical institutions, rehabilitation center, surgery, placement in a hospice, palliative departments);
- education services - in 8 cases (development of special training programs, provision of places in kindergartens, assistance in the framework of the action " Road to school»);
- services in the sphere of social protection of the population - in 24 cases (benefits are assigned, one-time assistance is provided, employment issues are resolved, registration as unemployed, opening own business);
- services of internal affairs bodies - in 5 cases (restoration of documents (identity card), registration of residence, reception of citizenship of the Republic of Kazakhstan);
- housing services - in 5 cases (improvement of living conditions, queuing for housing, provision of housing);
- charitable assistance - in 20 cases;
- services for registration of documents for the award - in 1 case (awarded suspension “Kumis Alka”).
At the expense of local budgets and attracted funds, assistance was provided for a total of 1.7 million KZT.
The services provided enabled families to emerge from a difficult life situation or to improve the situation significantly.
In 2018, the pilot was launched in 5 regions (Akmola, Kostanay, Pavlodar regions, Astana and Almaty).
In 2019, the pilot will include another 5 regions (West Kazakhstan Region, Kyzylorda, Zhambyl, Karaganda, Almaty regions), with the akimats of which are currently undergoing the procedure of concluding memorandum and signing road maps.
As a result of the pilot, a mechanism will be developed to coordinate the activities of social workers in education, health, social protection and other spheres, which will provide social services to needy citizens on the principle of "one place".