Violation of business etiquette and rules of official conduct

In the civil service, the rules of business etiquette and official behavior play an important role. Strict compliance with them reflects our serious approach to business, and therefore high professionalism.

The rules of business etiquette are the same for everyone, and every civil servant, regardless of rank, must know them.

Generally accepted rules of business etiquette include: efficiency and rational use of working time, compliance with the dress code, relations in work between employees, business negotiations, knowledge of the basics of time management, respect for the interlocutor, telephone etiquette.

Compliance with the rules of business etiquette helps to increase the level of public confidence in state institutions.