Instructions for service recipients to provide a proactive service "birth of a child":

1. when you receive an SMS message with congratulations, you need to choose the language of receiving the service, for which You need to answer it in the format R X X, where X is the numbers specified in the message.

Special attention the message must start with the English letter R without spaces before it, and there is a space between the letter R and each digit (for example, R 1 1 2).

2. after a certain time, You will receive the following SMS message with a request for the last name, first name and patronymic (if any) of the child. You need to respond to the SMS message in the format as in the first message.
3. after sending an SMS message with your last name, first name and patronymic (if available) You will receive consecutive SMS requests to provide information on the level of education, source of income, and registration authority. Responses to these queries should also be made by starting with R without spaces before it and repeating the initial digits to add the missing ones. In total, the response must contain at least 4 digits, except for the letter R (for example, R 1 1 2 1).
4. after providing all the above information, an electronic application for registration will be generated and sent to The selected registration authority. This will be informed by an additional information message about the status of the application for registration of the child's birth.
5. after completing the registration process, you will be sent an SMS message indicating the place where you received the finished document. Also, this SMS message indicates the need to appear for a certificate with a medical certificate of birth.
6. after informing you, You will receive another request to determine whether You belong to the preferential category for placing on the queue for kindergarten in a special category. If You do not belong to the beneficiaries, then indicate the absence of benefits. Otherwise, you will be advised to contact the mayor's office for placement in the preferential queue. The response should be issued as in previously sent messages.
7. after that, you will receive a request to select a locality. The response should be issued as in previously sent messages. After specifying the locality, the request is sent to the mayor's office for placement in the kindergarten queue.this will be notified in an SMS notification indicating the status of the application.
8. after the registration process is completed, an SMS message with the queue number will be sent to you.
9. after all the above actions, you will receive an SMS request to confirm the order of birth of the child, since the amount of the benefit depends on the number of children. You must send a response message indicating the number of the order of the child born according to the format of previously sent messages (for example, R 1 1 – first child, R 1 2 – second child, R 1 3 – third child, etc.).
10. if the number of children has been verified, you will receive an SMS request to confirm/enter the Bank account number for assigning benefits and payments. To do this, you need to confirm or enter the Bank account number using a TEXT message in response.
11. otherwise, you will receive an SMS message about the need for a Personal request. Then an electronic application is formed, which is submitted to the authorized bodies for consideration, and a benefit is assigned based on the results, which you will be informed about via SMS.
12. at this stage, the proactive service ends!