Dear service recipients

Dear service recipients
If, when you receive public services:
  • The Service Provider does not comply with ethical standards of conduct;
  • Requires documents that are not specified in the standards;
  • Unreasonably refused;
  • Breaks deadlines

You can file a complaint with the department of the Agency of the Republic of Kazakhstan for civil service affairs in the West Kazakhstan region.

Applications (complaints) are accepted in electronic/paper form.

Contact phone: 8 (7112) 50-41-18