ANALYSIS
received applications from individuals and legal entities to the Department of Religious Affairs of the West Kazakhstan region for 5 months 2020
The Department for Religious Affairs of the West Kazakhstan region (hereinafter referred to as the Department) carried out an analysis of the received applications from individuals and legal entities for 5 months of 2020.
For 5 months of 2020, the Department received 2 appeals from individuals and legal entities (2019 - 10), which is 80% less than in the same period in 2019. Of these, applications - 1 (2019 - 5), complaints - 1 (2019 - 0), requests - 0 (2019 - 2), proposals - 0 (2019 - 3)
Out of the number of appeals received, the Office considered - 2 appeals, on execution - 0.
Based on the results of consideration, an explanation was given - 0, satisfied - 2, refused - 0, terminated - 0.
As of 2020, 1 complaint was received by the Office in 5 months. There were no violations in terms of consideration of applications.
A significant part of the appeals is made up of statements on issues of a religious nature, on which appropriate explanations have been given.
The employees of the Department are constantly improving their work with appeals from individuals and legal entities. Today, a clear system of work with appeals has been established, from their receipt to control and implementation of the decision.
It should be noted that compliance by individuals and legal entities with the requirements of the legislation on the procedure for considering citizens' appeals helps to timely and high-quality consideration and resolution of their issues.
Head of Administrative Department - Lawyer
Department of Religious Affairs
West Kazakhstan region A. Tulegenov