Analytical information
Based on the results of the first quarter of 2020
According to the order approved by the head of the district akim's office No. 35 dated December 4, 2019, internal control was carried out, as of the first quarter of 2 years. In particular: Department of housing and communal services, highways, passenger transport and housing inspection, Department of land relations of the Burlinsky district. However, only the Department of housing and communal services, passenger transport, highways and housing inspection held an event, and the Department of land relations postponed the planned event by order of the head of the district akim's office dated March 20, 2020 No. 41.
There were no complaints from recipients and service providers about local Executive bodies.
In accordance with the decree of the government of the Republic of Kazakhstan "On approval of the register of public services" dated September 18, 2013 No. 983 (14) of the akim's offices of the city and rural districts of the Burlinsky district and (12) independent departments provide public services.
In the first quarter of 2020, 2,258 individuals and 94 legal entities received public services, including:
- the number of public services rendered directly in paper form by local Executive bodies – 343-to individuals and 17-to legal entities;
- the number of public services rendered in paper form, even if it is possible to provide services through the e-government web portal or through the PSC – 258-to individuals and 49-to legal entities;
- the number of public services rendered in electronic form through the service provider's information system – 1657-to individuals and 28-to legal entities.
- the number of public services rendered in violation of deadlines is 0.
in
total, in the first quarter of 2020, 1488 services were provided in the self – service corners of the Burlinsky district.
The facts of violations of the legislation of the Republic of Kazakhstan in the sphere of public services were not revealed.
As necessary, round-table meetings on improving the quality of public services are held with the participation of service recipients, representatives of interested state bodies, civil society organizations and the media.