As of October 1, 2020, the unified accumulative pension Fund provided 14.03 million services to its depositors. Despite the current epidemiological situation and the coronavirus pandemic (COVID-19), in connection with which a number of restrictive measures were taken, compared to the same period in 2019, the indicators increased by 5% or 663 thousand services. Such indicators were achieved thanks to a well-established system for providing online services, because of the total volume of transactions as of October 1 of this year, 92.4% (or 12.96 million) were conducted in electronic format. Compared to last year, the popularity of electronic services increased by 20.2% or 2.2 million services.
Thus, we see that most of our depositors, using their Personal account, which is available both on the website and in the UAPF mobile app, get a whole range of services without leaving their homes. In particular, obtaining statements from individual retirement accounts, changes and amendments to your account details, receiving information about the presence of IPS, filing of the assignment of pension benefits in connection with disability group 1 or 2 indefinitely, tracking of application status on the payment and (or) transfer and more.