For 10 months of the current year, 32,943 applications were registered in the region as a whole (25,932 individuals, 7,011 legal entities). Of these, 6,357 appeals were positively resolved, including 3,520 applications on land issues, 554 on housing and communal services, 534 on social assistance, 506 on labor relations, 276 on civil status, registration of guardianship and others, on issues of emergency (in connection with the pandemic) - 222, business support - 201, healthcare - 183, agriculture - 167, education - 87, employment - 67 and other issues - 40.
For 26,586 appeals, clarifications were given within the framework of the current legislation.
In addition, 1479 citizens were accepted by akims of all levels of the region on personal issues, including 114 by the akim of the region.
At the same time, over the past period, more than 1,800 citizens applied to the front office of the regional akim's office, where they were provided with advice within the framework of the legislation.
To date, the unified contact center "109" has received 373,331 calls and the unified duty and dispatch service "112" - 378,007 calls on major issues from residents of the region, and appropriate measures have been taken on them.
Work on analysis, accounting, and registration, as well as on consideration of citizens' appeals in local executive bodies, will be continued according to the plan.